Customer Relation Officer

2 weeks ago


Bayan Lepas, Malaysia H Medical Centre Sdn Bhd Full time

Welcome & greet clients and visitors with a positive and helpful attitude. Provide to the visitors of customer service at all times. To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service. Responsible for providing friendly, excellent service to client and visitors. Ensuring cleanliness and timely service are rendered to the guests at all times. Anticipating guest's needs and preferences. Provide excellent customer service. To maintain contact with all guests and action to compliments or complaints or special requests. To maintain a professional image and enhance the reputation of the Company. Maintains high standards of conduct, dress, hygiene, appearance and posture.
H Medical Centre (HMC) is a pioneer in the medical industry. HMC is not exactly a hospital, neither it is a normal outpatient clinic. It stands in-between, and falls under the category of Ambulatory Care Center by definition. It is an excellent choice for patients whose sicknesses are too severe to be treated as outpatients in a conventional clinic and at the same time do not need a high cost, less personalised sophisticated hospital with multidisciplinary management. Furthermore, hospital charges had escalated to a level that raises significant concern among patients, insurance companies and generous employers who pay the medical expenses of their employees. The benefits of this category of care center go beyond just cost saving. Being not too big, not too complex, and low patient volume medical center, HMC is intrinsically easier to manage with smart management to ensure value care and a more personalised human care with optimal communication that can be very comforting and satisfying.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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