Payments Specialist
1 week ago
**About the company**:
Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals.
**Responsibilities**:
- Handling and monitoring clients’ deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines
- Update the CRM and Platform systems with relevant information
- Liaise with Back Office Manager for any issues
- Handle any client requests/complaints and perform a timely investigation
- Assisting Onboarding/Support in replying to client queries
- Collaborate/Assist the Compliance and Risk Team regarding specific clients
- Conciliating with customers and service providers on payment issues via different channels
- Other ad-hoc duties as per management’s request
**Requirements**:
- Minimum 1-year experience in a relevant position in the Finance industry will be considered an advantage
- University / College Degree in Business / Economics / Finance or any relevant field
- Experience in a client facing position will be considered an advantage
- A team player with excellent communication skills
- Native or near native in Chinese and Fluent in verbal and written English (additional languages are an advantage)
**Job Type**: Permanent
Pay: Up to RM5,000.00 per month
Schedule:
- Night shift
Work Location: In person
-
Partner Success Specialist
2 days ago
Kuala Lumpur, Malaysia Coda Payments Full timePartner Success Specialist **What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in...
-
Payment Operations Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time 90,200 - 108,000 per yearAbout Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus We are a product and people...
-
Application Support Specialist
2 days ago
Kuala Lumpur, Malaysia Coda Payments Full timeApplication Support Specialist (Mandarin/English) We need a talented Application Support Specialist to join our mission. As an Application Support Specialist you'll become part of the Product Operations team whose main focus is to support our publishers (Game industry and Creator Economy) during the pre-sales, integration and post-launch phases-continuously...
-
Banking & Payments Specialist/Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Fintech Full time 100,000 - 120,000 per yearLocation: RemoteIndustry: Fintech, Crypto, ForexLanguage: Preferably Chinese/Mandarin SpeakerExperience: 3+ years in payments, banking, or fintechJob OverviewBitunix is hiring a Banking & Payments Specialist/Manager to manage global payment flows, enhance fiat/crypto transaction efficiency, and support banking infrastructure growth.Key...
-
Payment Processing Specialist
2 weeks ago
Greater Kuala Lumpur, Malaysia OCBC Full time 80,000 - 120,000 per yearWhy JoinAs a Payment Operations Specialist at OCBC, you'll play a critical role in ensuring the smooth flow of transactions that power the economy. You'll be part of a team that's dedicated to delivering exceptional service to our customers, and you'll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment.How you...
-
Technical Support Specialist
2 days ago
Kuala Lumpur, Malaysia Coda Payments Full timeTechnical Support Specialist (Mandarin speaking) **What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and...
-
Publisher Support Specialist
2 days ago
Kuala Lumpur, Malaysia Coda Payments Full timePublisher Support Specialist (Mandarin/English) **What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and...
-
Payment Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PW SEA SDN BHD Full time 60,000 - 120,000 per yearPW SEA is looking for a Payment Systems Operations Support (PS Ops) for our operations team in Malaysia. As a Payment Systems Operations Support, the primary function is to provide support for any payment system-related inquiries and validation of end-user transactions by coordinating with the relevant teams of PW SEA. You will serve as the main point of...
-
Payment Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Vantive Full time 60,000 - 120,000 per yearVantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while...
-
Payments Operations Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Exness Full time 80,000 - 120,000 per yearAt Exness, we are not just a leading trading broker—we've reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide.Recognised globally as a Best Place to Work, we're a people-first company where long-term wins always matter...