IT Support

2 days ago


Shah Alam, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

**The primary duties entail**:

- Delivering daily technical assistance at level 1 and level 2 to end-users within the business.
- Deliver prompt IT support to users and affiliated subsidiaries in China.
- Deploying and configuring end-user devices.
- Offering assistance with Windows, Android, iOS, and Microsoft Office products.
- Handling software setup, installation, upgrades, patches, and maintenance.
- Monitoring system performance and ensuring compliance with specifications.
- Resolving issues and addressing outages promptly.
- Collaborating with vendors and service providers.

**Requirements**:

- Possession of a degree or diploma in an IT-related field.
- Proficiency in both written and spoken English and Mandarin is essential for effective communication with colleagues in China.
- Previous experience in coordinating with vendors, suppliers, and service providers.
- Proficiency with Windows 10 is required, with familiarity with the Chinese Simplified version being advantageous.
- Knowledge and experience in server management, including setup, maintenance, backup, and PowerShell, are preferred.
- Familiarity with virtualization technologies such as VMware Horizon VDI, vSphere, VCS, and UAG is advantageous.
- Experience with Microsoft Azure, Microsoft 365, and Microsoft Intune is a plus.

Pay: RM2,100.00 - RM7,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- How many years of experience in IT Helpdesk?
- Are you proficient in Mandarin and English (Spoken and written)
- Are you familiar with virtualization technologies such as VMware Horizon VDI, vSphere, VCS, and UAG?
- Are you familiar with Microsoft Azure, Microsoft 365, and Microsoft Intune?
- Do you have any experience in System Administration, network administration, or related fields?


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