Strategic Partner Management

6 days ago

Kuala Lumpur, Malaysia OCBC Bank Full time

**Strategic Partner Management** **-** **(**240001KJ**)**

**Responsibilities**:
Strategic Partner Management
- Manage partner empanelment and listing updates, ensure adherence to Standard Operating Procedures and policies for Loan referrals.
- Managing policies and guides; work closely with Cash business partner referral team to review empanelment policies and guide, including period reviews.
- Monitoring and evaluating performance; track and evaluate the performance of Loan referral partners. Provide updates to sales teams on the progress of referred cases.
- Develop Partner Referral program to drive incremental loan referrals including imposing business account opening for drawdown. Work with Cash business partner referral team to drive operating account.
- Identify effectiveness and impact of ongoing campaign initiatives with tracking and analysis and optimize according to the defined objectives, for both partner and sales campaigns.
- Ensure full compliance of processes, review, campaign fulfilment requirements, regulatory and statutory guidelines.
- Assist in campaign fulfilment, i.e. downloading of reports from SharePoint and share with stakeholders for verification/matching for reward eligibility, raise STD claims to HR for income tax reporting purpose and send communications to sales campaign achievers, and so on.

**Qualifications**

**Job Requirements**:

- Minimum 5 years of working experience relevant to marketing or sales management
- Excellent communication and people management skills
- Strong project management and problem-solving skills
- Advanced Excel skill
- Self-motivated and resourceful
- Ability to think outside the box
- Customer centric with an inquisitive and passionate mindset.
- Robust analytical and customer insight skills, including confidence with both digital tools and traditional touchpoints across all channels and platforms.
- Able to work independently without much supervision, resourceful, innovative and is a team player
- Prepared to take on other roles and responsibilities when required.
- Committed in completing assignment within deadline, strong interpersonal and communication (oral and written) skills.

**Primary Location**: Malaysia-Kuala Lumpur-Kuala Lumpur

**Job**: Emerging Business

**Organization**: MAL WB - Emerging Business

**Schedule**: Permanent

**Job Posting**: 15-Oct-2024, 3:39:32 AM

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