Restaurant Manager

6 days ago


Bukit Bintang, Malaysia Grand Companions Sdn Bhd (Tony Roma's Restaurants) Full time

**Job - Objective**:

- Overall responsible for smooth operations for Front of House (FOH) of the restaurant.
- Build sales and control costs within the budget to meet/exceed expected business results.
- Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.
- Assist to staff up the employees fully as well as leading and developing employees to achieve the expected work performance and productivity.
- Assist in executing corporate CSR plans.
- Responsible for the overall operations of the Front of House (FOH).
- Monitor the performance standards of finished product quality, service speed and quality, cleanliness and sanitation.
- Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.
- Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.
- Responsible for compliance of work and service standards, food serving, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the RV Group and the relevant regulatory requirements.
- Monitor weekly inventories, estimates and controls food & beverage costs.
- Oversee implementation of in-restaurant procedures for new products & services.
- Use proper security and verification procedures when handing deposits and the contents of the safe.
- Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.
- Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.
- Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

**Required:

- **
- At least 4 years’ of working experiences as supervisory role in similar industry.
- Those without professional qualifications must have minimum of 6 years of related working experience (full time employment) in similar industry with good track records.
- Can speak English fluently and has ability to read and write English sufficiently.
- Proficient in the full spectrum of casual / fine-dining restaurant function, including food planning and preparation, cost management, customer handling, workplace safety & security, regulatory requirements, people management, recordkeeping, etc.
- Understand and have experience working with Point-Of-Sales (POS) system.

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Performance bonus


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