Intern - Customer Care
5 days ago
**Responsibilities**:
- The Customer Care Intern is a trainer who is responsible for handling enquiries, comments, and complaints related to products and service. The ultimate goal is to enhance customer experiences by providing necessary technical assistance and queries solution.**Benefits**:
- EPF
- SOCSO
- Annual Leave
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Customer Care
4 days ago
Kuala Lumpur, Malaysia Elabram System Full time__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...
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Customer Care
5 days ago
Kuala Lumpur, Malaysia Elabram Full timeJob Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...
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Customer Care Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zenyum Full timeAbout This RoleThe Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.You will be the primary contact point with our customers to attain that picture-perfect Instagram-worthy smile. Join our team as we look to spread smiles...
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Senior Customer Care Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full timeAbout Us:American President Lines is a global leader in shipping and logistics, serving more than 420 ports worldwide. Our subsidiary CEVA Logistics is a world leader in logistics, and our air freight division CMA CGM AIR CARGO continues to innovate and offer new solutions to customers. We are committed to energy transition in shipping and aim to become Net...
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Dental Care Customer Liaison
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zenyum Full timeRole OverviewAs a Dental Care Customer Liaison, you will play a vital role in ensuring that our customers receive outstanding care and support throughout their journey with Zenyum.Key Responsibilities:Develop strong relationships with customers to understand their needs and preferences.Provide personalized support and guidance to customers, addressing their...
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Customer Care Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeWe believe that our people are our greatest asset.This role offers a unique opportunity to develop your skills and expertise in customer care.As a Customer Care Professional, you will be responsible for delivering exceptional customer experiences.Key responsibilities will include responding to customer inquiries and resolving issues in a timely manner.You...
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Customer Care Specialist
3 days ago
Kuala Lumpur, Malaysia MYFLEX HEALTH GROUP SDN BHD Full timeJob Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...
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Customer Care Specialist
3 weeks ago
Kuala Lumpur, Malaysia Brandt Business Services Sdn. Bhd. Full time**Responsibilities**: - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Troubleshoot and resolve customer issues effectively, ensuring high levels of customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve...
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Global Customer Care Strategist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full timeKey Accountabilities:This role involves implementing the global customer care strategy in the region and driving performance of the agency customer care network.Main Responsibilities:Implementation of the global customer care strategy in the region along with related matrices, tools and processes.Improve KPIs for key processes, service quality & productivity...
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Kuala Lumpur, Kuala Lumpur, Malaysia Primecommerce Full timeTechnical Customer Care Representative PositionTECHNICAL CUSTOMER CARE / SUPPORT REPRESENTATIVE JOB DESCRIPTION:Develop a deep understanding of the StoreHub platform to help customers troubleshoot and navigate through processes and bugs by phone, email, and chat.Be the first point of contact for all incoming tickets and distribute to the related teams.Drive...
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Customer Care Officer
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...
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Customer Care Officer
1 day ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...
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Customer Care Representatives
2 days ago
Kuala Lumpur, Malaysia Ria Full timeWe are actively looking for a dynamic and customer-focused individual to join our team as a Customer Care Representative. As the face of our company, you will play a pivotal role as the first point of contact for our valued customers and agents. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to...
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Associate, Customer Care
3 weeks ago
Kuala Lumpur, Malaysia Great Eastern Malaysia Full timeAssociate, Customer Care **Job Summary**: - Receive and handle inquiries and complaints from internal and external customers. - Take ownership of customers' inquiries or complaints and resolve them by liaising with respective Business Owners within the specified time frame. - up and update customers timely on complaints raised until they are resolved. -...
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Global Customer Care Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full timeAbout the PositionWe are looking for a highly motivated and results-driven individual to fill the role of Global Customer Care Professional. The ideal candidate will have excellent communication and problem-solving skills, as well as a passion for delivering exceptional customer experiences.Key Responsibilities:Provide world-class customer service,...
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Customer Care
2 weeks ago
Kuala Lumpur, Malaysia Koh Sim Lui Full time**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...
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Customer Care Manager
3 weeks ago
Kuala Lumpur, Malaysia StoreHub Full timeAre you _driven, results-oriented and a team player?_ With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they...
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Customer Care Officer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeAbout the job Customer Care Officer (Kuala Lumpur, Malaysia)Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence...
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Customer Care Director
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Health Lane Family Pharmacy Sdn Bhd Full timeWe are seeking a customer care director to join our team at Health Lane Family Pharmacy Sdn Bhd. As a leader, you will be responsible for managing a team of pharmacists and healthcare professionals, providing guidance and support to ensure excellent patient care and customer satisfaction.ResponsibilitiesDevelop and implement strategies to improve patient...
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Client Care Executive
2 weeks ago
Kuala Lumpur, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...