R - Admin & Customer Care Executive (Wfh Mandarin Speaker)

2 days ago

Remote, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

**Your Role**:
You will be assisting clients with administrative and advisory services, ensuring all processes are handled efficiently and accurately. You will be responsible for staying up-to-date with relevant policies and regulations to provide high-quality service. Attention to detail and accuracy will be key in delivering excellent results.

**Responsibilities**:

- Liaise effectively with clients to collect necessary documents and ensure all required materials are properly prepared.
- Provide guidance on proper documentation and offer advisory support based on a strong understanding of applicable policies and procedures.
- Ensure accuracy and completeness in all paperwork and processes.
- Deliver outstanding customer service and maintain high standards of professionalism.
- Respond to client inquiries and assist with follow-ups after document processing within the company’s response time.
- Maintain and update tracking sheets accurately and in a timely manner.
- Perform any other duties as assigned by management.

**Job Requirements**:

- Minimum Diploma qualification in hospitality, mass communication, logistics, or a related field.
- Strong verbal communication skills in CN and proficient written English.
- At least 3 years of experience in a client-facing role.
- No prior experience in this field is required as on-the-job training will be provided.
- Strong time management skills and the ability to handle a high volume of digital documents.
- Ability to plan workload effectively and meet deadlines.

If you are interested to apply, kindly **submit your updated resume in DOC/PDF format**and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:
Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

Agensi Pekerjaan The Supreme HR Advisory Sdn BhdJTK Number: JTKSM 1252

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- Do you have of experience in a client-facing role?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Mandarin (preferred)

Work Location: Remote

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