Telemarketer - Mandarin (Wfh)
6 days ago
**Key Responsibilities**:
- Conduct outbound calls to business leads provided by the client
- Use the client’s CRM system, excel, and VoIP tools (ex. Aircall) for lead management and calling
- Accurately log call outcomes and update lead information in the CRM
- Communicate directly with the client for product knowledge updates and work instructions
- Maintain high standards of professionalism and customer service during all interactions
- Adhere to compliance requirements for data handling and outreach (ex.GDPR, as applicable)
**Tools & Systems**:
- CRM - client provided
- VoIP tools (ex.Aircall or similar) - client provided
- Excel or other spreadsheet tools for lead management as required
**Reporting & Management**:
- Day-to-day work and product updates will be managed directly by the client
- Attendance and time tracking will be monitored by Outsourced via installed software (ex.Blue TraIT)
**Requirements**:
- Previous experience in outbound telemarketing or sales is preferred
- Familiarity with CRM and VoIP systems
- Strong communication and interpersonal skills
- Ability to work independently and follow client instructions
- Professional fluency in **English and Mandarin**
**Working Hours**:
9am - 6pm MYT, Monday to Friday
**Job Type**: Permanent
Pay: RM2,000.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
- Work from home
Work Location: Remote
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