Customer Service Associate

5 days ago

Kuala Lumpur, Malaysia Gratitude Inc. Full time

**Role**:Customer Service Executive

**Timings**:Rotational Shifts (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Voice

Key Skills: Customer Service customer support
- Streaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be an exceptional

addition to our Viewer Experience team. As a Viewer Experience Advocate, you will be the first point of contact for viewers and a

critical brand ambassador. The right person for this role is enthusiastic at addressing our customers’ needs and ready to take on new

challenges. If you are someone who enjoys delivering world class customer service, then this is a great role for you.

**What will you do**

Viewer Experience Advocates will assist viewers through phone and/or chat about account management, billing issues,

troubleshooting of system configurations and network settings.

Give accurate and real-time responses to viewer inquiries.

**What To Bring**

Experience using Windows Operating Systems, Microsoft Excel, Word and Google Docs.

Excellent in typing, phone, and computer navigation skills.

Good comprehension and documentation skills.

Familiarity with digital streaming services and devices.

Have a positive, can-do attitude. You’re flexible and have no problem quickly switching gears to better accommodate the

needs of our viewers or our team.

Communicate effectively and professionally with others, from viewers to fellow advocates.

Strong time management skills to ensure productivity in alignment with department standards.

Value accountability across the board and take ownership of issues from start to finish.

Flexible schedule (40 hours per week) with availability to work overtime when needed. We are open 365 days a year (open

holidays) with 24 hour support.

Must have access to dependable transportation.

High school diploma, plus one or more years of experience in customer service.

  • Customer Service Associate

    3 days ago

    Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    **Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

  • Telemarketer / Customer Service

    2 weeks ago

    Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time

    **Responsibilities**: - RM500 - to - RM5000Benefits

  • Customer Service Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Perkejaan Hunters Search Full time 48,000 per year

    We're Hiring: Customer Service Associate (Mandarin/Cantonese)We are looking for a dedicated and customer-oriented Customer Service Associate fluent in Mandarin and Cantonese to join our team in Kuala Lumpur. The ideal candidate will provide exceptional service, resolve inquiries, and contribute to a positive customer experience.Location: Kuala Lumpur,...

  • Customer Service Associate

    5 days ago

    Kuala Lumpur, Malaysia My Expat Global Full time

    **Job Summary**: We are seeking **Experienced Call Center Associates** to join our dynamic team at **Expat Global Company**. If you have a passion for customer service, strong communication skills, and experience in a fast-paced call center environment, we want to hear from you! You will be the first point of contact for our valued customers, handling...

  • Korean Customer Service Associate

    7 days ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer oriented Customer Care 3 Deliver a consistent high level of customer service. 4 Ensure correct representation of the...

  • Administration and Customer Service Associate

    1 day ago

    Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    **Job Description: Admin and Customer Service Associate** Position: Admin and Customer Service Associate Department: Catering Services Location: Menara IQ, TRX Reports to: Executive Chef **Job Summary**: **Key Responsibilities**: 1. Administrative Support: - Maintain electronic and hard copy filing systems. 2. Customer Service: - Handle and resolve...

  • Customer Service Representative

    1 day ago

    Kuala Lumpur, Malaysia U TURN SERVICE Full time

    Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

  • Customer Service Associate

    2 weeks ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Customer Service Associate - CHINA NATIONAL Location: Kuala Lumpur, Malaysia Working hours: 24/7 rotational shift **Salary**: RM6,000 - RM8,000 (basic) + OT + Night shift allowance **Responsibilities**: - Execute tasks in alignment with key performance metrics and actively contribute as a collaborative team member, going the extra mile to...

  • Customer Service Officer

    7 days ago

    Kuala Lumpur, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

  • Front Office Associate

    3 days ago

    Kuala Lumpur, Malaysia Brandme Associate Sdn Bhd Full time

    Kuala Lumpur - Malaysia **About brandME** BrandME is a global trade show exhibit company. We are headquartered in Malaysia, with offices across the America, London, Middle East, APAC region. We are a dynamic and passionate team building towards delivering award-winning and cost-effective exhibit design, production, and support services all around the...