Customer Service-native Thai

Customer Service _ Native Thai Please find the details: Role : Customer Service Role _ Native Thai Type : Permanent Location : KL Sentral Qualification: - Degree/Diploma**: - 6 months Customer Service experience Airline industry Must** Working Hours: Rotational shifts 24/7 Working Days: Monday - Sunday / 5 Days in a week (On rotational includes...

**Key Accountabilities** - Native Thai - Able to speak and write fluently in both Englis and Thai - Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). - Business Awareness. Develops an understanding of...

Duties: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and...

Requirements: - native Thai - Strong background or interest in the customer service industry with exposure to cross-selling, inside sales, retention, or marketing. - Strong understanding of social media platforms and features. Past experiences with social media organizations are a plus. - Language proficiency in English (default) and targeted language must...

Location: KL Sentral (Nearby LRT KL Sentral) Type : Permanent Salary : Basic RM4,000 + RM200 House Allowance + KPI Working Hours: 9 AM - 9 PM (9 hours working, rotational) (Monday - Sunday) **Rotational week off** **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or...

Hiring Native – Customer Service Representative.Native Languages such as : Thai, Indonesian, Korean, Hindi, VietnameseLocation: KL – Full Time position – Visa sponsored ( candidate must be in Malaysia )Working Structure ( 3 rotating shifts)Must-have Criteria1. Possess customer service experience atleast 1 yr minimum and skill to manage critical and...

**Sutherland **serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA. Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. If you are a Customer Service Associate...

Position: Customer Service (Airlines) - Thai speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,000 + RM200 housing allowance + KPI bonus **Requirements**: - Native Thai speaker - Good English, B2 level at least - Diploma and...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

**RESPONSIBILITIES**: - Handle and assist customers’ general inquiries via chat support system. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA **REQUIREMENTS**: -...