Business Administration Customer Services

Research required information using available resources such as internet, portal, knowledge base. - Provide customers with accurate and precise product and service information - Drive and educate customers to online or web usage - Process orders and forms following standard procedures in a timely manner. - Follow up and callbacks as promised, where...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from digital banking customers regarding products and services professionally and courteously.Providing cold sales call to promote new promotionsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a...

__ - Provide accurate info and resolve customer issues professionally. - Maintain strong product knowledge to support customer needs. - Collaborate with teams to improve processes and customer experience. - Assist with online/mobile banking and digital banking inquiries. - **Job Requirements**:_ - Diploma or Degree in related field or SPM with experience are...

Junior Customer Service Executive (Contact Center)Full-Time positionWorking Location : Ampang Jaya - Common Ground, Jalan Kolam Air Lama, Ampang Jaya, Selangor (Near Ampang Puteri Hospital / Ampang Point Shopping Mall)Basic Salary: Can go up to RM2,800 (Monthly)Working Days: Monday – Sunday (5 working days & 2 rotational off days )Working Hours: (8.00am -...

**Main duties/Responsibilities**: **MON - FRI (Normal working hours only, no shift)** - To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing - To liaise effectively with other...

**Requirements** - Able to focus on customer satisfaction - Able to speak Mandarin, Bahasa Malaysia and English - Professional appearance - Punctual - Good teamwork - Able to work on Saturday and Public Holiday (Will have PH replacement on another working day) - **Fresh graduate from is Welcome.** **Responsibility** - Receiving and processing purchase...

**Key Responsibilities** - **Managing the customer service team**: Ensuring the efficiency and service quality of customer service staff while providing necessary training and guidance. - **High emotional intelligence in customer interactions**: Handling high-pressure situations, calming dissatisfied customers, and providing appropriate solutions. -...

Our client is the marketing and retail arm of Malaysia's national oil and gas company. They are hiring for Junior Customer Service Executive (Contact Center)Full-Time position.Working Location : Ampang Jaya - Common Ground, Jalan Kolam Air Lama, Ampang Jaya, Selangor (Near Ampang Puteri Hospital / Ampang Point Shopping Mall)Need to posses own transportIf...

**Key Responsibilities** - Greeting and assist walk-in customer. - Screening phone calls & customer enquiries and transfer calls to intended parties. - Coordinate and maximize the number of appointments, optimizing the appointment with the veterinarians. - Perform necessary reminders to customers with vaccine, medical or surgical appointments etc. - Interact...

**What You’ll Do** - **Customer Engagement**: Build and maintain strong relationships with customers by understanding their needs and providing personalized solutions. - **Product Presentation**: Present our products and services in a professional, customer-focused manner, ensuring clients are fully informed about their benefits. - **Sales Support**:...