Mandarin Customer Service
4 days ago
✨Basic Salary up to 4K + Night shift allowance + KPI Allowance
✨SPM school leaver with no working experience basic 3K + other allowances
✨Walking Distance from main LRT
✨Contact Centre Environment (24x7) with training provided
✨ Welcome fresh graduate and experience candidiate
**Job Description**:
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
- Manage large amounts of incoming calls and live chat.
- Follow communication procedures, guidelines and policies.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
Requirement:
- Minimum qualification is SPM.
- Willing to work on 24/7 rotational shift, weekend and public holiday.
- Strong command of spoken and written English and Cantonese.
职位类型:全职
薪资: 每月RM3,700.00
-
Nightshift Mandarin Customer Service
2 days ago
Bangsar South, Malaysia KAALI HR SDN. BHD. Full timeDescription: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...
-
Customer Service
4 days ago
Bangsar South, Malaysia EBC Financial Group Full timeAbout Us: **Job Overview**: We are looking for passionate & driven **Customer Service Specialist** to join our team. Key responsibilities include optimizing the customer journey to drive conversions and revenue growth, identifying and qualifying leads, understanding customer needs, presenting solutions, building relationships, and ensuring timely and...
-
Customer Service Executive
6 days ago
Bangsar South, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...
-
Customer Service Representative
2 days ago
Bangsar South, Malaysia Language Talent Solution Full timeIn this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...
-
Customer Service Executive
2 weeks ago
Bangsar South, Malaysia S Business Consulting Full time**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...
-
Customer Service Executive
6 days ago
Bangsar South, Malaysia S Business Consulting Full timeJob Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia Salary Range: RM3000 - RM4000 **Responsibilities**: - Provide good customer service promptly. - Identify and assess...
-
Hybrid Customer Service
1 week ago
Bangsar South, Malaysia EPS Ventures Sdn Bhd Full timeClient company: MNC nutrition provider Location: Bangsar South (LRT Kerinchi) Working arrangements: Mon-Fri, 630am-3:30pm Benefits: 13 months salary, performance bonus, hybrid working arrangement, etc... **Job Specs**: - Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and...
-
Customer Service Specialist
2 weeks ago
Bangsar South, Malaysia Universal Serviced Offices Full time**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...
-
Customer Service Executive
4 days ago
Bangsar South, Malaysia NW CORPORATE ADVISORY SDN BHD Full time**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...
-
Nightshift Customer Service
2 weeks ago
Bangsar South, Malaysia KAALI HR SDN. BHD. Full timeDescription: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...