Manager, Fcso Data

Job ID: 35997

Location: Bukit Jalil KL, MY

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 13 Sept 2025

**Job Summary**
- A Data Analyst in the Financial Crime Surveillance Operations (FCSO) Performance and Metrics Management function interprets data and helps turn it into information that enables or improves a business process, thus affecting business decisions within FCSO. The FCSO Data Analyst gathers information from various sources and interpret patterns and trends to make it digestible for others where it is then reported in the FCSO Scorecard. They must have strong analytical skills, but above all have a burning curiosity to understand, and make sense of, data.**RESPONSIBILITIES**
- Acquire a detailed understanding of the tools for sourcing and visualising of data, transforming as well as analysing of the data required to manage FCSO Performance metrics and Scorecard
- Define clear, concise and detailed business requirements for FCSO Data that clearly document the data elements and formats that are needed, outline detailed transformation expectations and list the critical data elements that will enable downstream processes to operate effectively
- Create and maintain documentation that articulates the process by which data is extracted, transformed and loaded in FCSO that can be shared and understood by others
- Work with downstream FCSO business process owners to constantly improve, refine and expand the datasets to improve the quality and effectiveness of those processes, as well as help them to make sense of the data, providing training where required, and derive meaningful BI / MI
- Conduct detailed analysis of upstream changes that impact FCSO data - for example the introduction of a new products -to ensure that requirements remain up to date and define any new ones as necessary
- Identify areas of overlap or data gaps that can lead to increased value, either by eliminating redundant processes or expanding existing data models
- Produce accurate and insightful dashboards and reports detailing the health, content and insights available from the data, making that actionable for stakeholders and meaningful for management decision making
- Participate in Agile Ceremonies as a functional data expert and work with a cross functional agile team
- Innovate with how we present Data to senior management to make actionable insights and metrics enabling business to take data driven decisions.

**Strategy**
Work for FCSO Data and Reporting team strategic solutions & initiatives**Business**
Define clear, concise and detailed business requirements for FCSO Data that clearly document the data elements and formats that are needed, outline detailed transformation expectations and list the critical data elements that will enable downstream processes to operate effectively**Processes**
Work with downstream FCSO business process owners to constantly improve, refine and expand the datasets to improve the quality and effectiveness of those processes, as well as help them to make sense of the data, providing training where required, and derive meaningful BI / MI**People & Talent**Risk Management**
Learn the FCSO risk management framework and raise the issues in M7 and diligently and close them in a timely manner.**Governance**
Follow TTO and FCSO change governance process, document all the changes and communicate the stakeholders for UVT(Users Verification Testing).**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key stakeholders**
- They will work closely with:

- FCSO Management Team, who provide the team priorities in terms of metrics to be reported and managed, requirements, objectives, and strategy
- FCSO Data Squads, who are managing the MI transformation and working with the FCSO Performance and Metrics Management team to define, prioritise, and operationalise the use of the FCSO metrics
- FCSO Data Quality Analysts, who define data quality control requirements and oversee these on a day to day basis to ensure constant system health
- Upstream data teams, who provide the data that the analyst is sourcing
- Downstream Process Owners, who depend on the data to perform their business function

Data Analysts spend much of their time working with stakeholders to define data requirements, data transformation logic and supporting the delivery of these requirements from start to finish. They are experts in profiling data to understand its contents and will also have a working understan