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Presales Consultant, Sea

2 weeks ago

Kuala Lumpur, Malaysia GBG Full time

**About GBG**:
Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

**About the team**:
**Go-to-Market Team, SEA**

We provide our solutions on a global scale. South East Asia (SEA) is central to the group’s growth plans and presents GBG with a significant opportunity to address both existing and new clients' business objectives with a full solution showcase. Our solutions address our clients' business objectives in the areas of risk prevention, fraud detection & prevention and compliance, and customer management. We are focused on providing quality customer service, and creating solutions that generate profitability, prevent losses, improve operational efficiency, and streamline the customer journey.

**The role**:
As a Presales Consultant you will be an industry expert in the fraud, risk and compliance domain. You will be called on to help guide product strategy, evangelise new solution opportunities with clients and prospects and provide guidance and content for product marketing. You will work in conjunction with the business development team in APAC, at different stages of the sales cycle, to assist the business development team to close deals. This role involves working directly with the business development team, clients, product, and development teams, in addition to a variety of other internal teams. Spending time with your colleagues in the various markets we operate in will be an expectation of this role.

**What you will do**:

- Be a Subject Matter Expert in the fraud risk and/or AML/CTF compliance domain
- Become a functional and technical expert on all GBG AML Compliance and Fraud prevention products
- Have the ability to conduct detailed demonstrations of the various GBG products
- Work with the business development team to complete RFI’s and RFP’s
- Attend meetings with members of the business development team as and when required
- Providing pre-sales and technical support to the Business Development team
- Understand complex customer requirements to be able to propose best solutions for the customers using complete GBG product suite
- Execution of POC (Proof of Concept) sessions and documentation of POC results
- Product strategy - provide guidance for product roadmap
- Solution benchmarking - gain understanding of GBG position in the marketplace in comparison with its competitors to be able to accurately highlight our strengths and areas where development may be required

**What are we looking for**:

- Experience in a similar pre-sales consulting role / or technical role where there was a lot of client engagement
- Demonstrated comprehensive functional knowledge of financial crime solutions on the marketplace
- General knowledge of Microsoft Technologies and solutions
- Basic understanding of SQL and enough technical knowledge to be able to run solution design workshops, configure demo’s and understand product development principles
- Experience in compliance and fraud risk management an advantage

**To find out more**:
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

**Unleash your potential and be part of our mission to power safe and rewarding digital lives.