Customer Service Advisor Admin

1 week ago

Kepong, Malaysia Gintell Rest N Go Sdn Bhd Full time

**Responsibilities**:

- Monday to Friday (10:00am - 6:00pm), Saturday & Sunday (12:00pm - 8:00pm)
- Manage incoming customer inquiries and provide prompt, courteous, and efficient support about products and services.
- Able to communicate effectively with customers in a friendly and polite manner following the processes.
- Commitment to providing exceptional customer service and maintaining high customer satisfaction.
- Performing administrative tasks as assigned by the superior.

**Job Qualifications**:

- Excellent communication and interpersonal skills to effectively interact with customers.
- Problem-solving and analytical skills to diagnose and address customer concerns.
- Proven experience in customer service or a similar role is preferred.
- Fresh graduates are encouraged and welcome to apply.
- Proficiency in both English and Malay is essential; knowledge of Chinese is an added advantage.
- Flexibility in working hours is required, including the ability to work on public holidays and weekends.

**Working location: Bandar Sri Damansara (Have access to MRT Sri Damansara Barat station）**

**Please send your updated resume via WhatsApp to +6017-555 2758.**

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift
- Monday to Friday
- On call
- Weekend jobs

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person

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