IT Support

4 days ago


Kuala Lumpur, Malaysia Mindpec Solutions Full time

**Role**:IT Support - Japanese

**Employer**:BPO

**Working Mode**:On Site

**Job Type**:Permanent

**Job Location**:Kuala Lumpur

**Experience**:minimum of 1 year of experience in relevant related skills - Infrastructure Monitoring, System Monitoring Tools & Techniques

**Applicants**:Open to Local Malaysian citizens Japanese speaker (JLPT N1 or N2)

**Summary**

**JOB DESCRIPTION**
- Drive incident and outage management, investigation, and restoration.
- Monitor systems and trends to improve performance and prevent incidents.
- Track and facilitate acceptance of changes to production environments.
- Operate information technology production services according to management protocols and Service Level Agreements (SLAs).

**JOB REQUIREMENTS**
- Bachelor's Degree.
- A minimum of 1 year of experience in relevant related skills.
- Advanced proficiency in Infrastructure Monitoring.
- Advanced proficiency in System Monitoring Tools & Techniques.

Work Location: In person



  • Kuala Lumpur, Kuala Lumpur, Malaysia Advance Global IT Support (AGITS) Full time 90,000 - 120,000 per year

    About the RoleWe are seeking ahighly skilled Network Engineerwith hands-on experience inData Center design, architecture, configuration, and implementation. The ideal candidate will be responsible for managing and automating network environments using modern tools and technologies, ensuring high availability, reliability, and performance.Key...

  • Desktop Support

    2 days ago


    Kuala Lumpur, Malaysia Total IT Global Full time

    **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...


  • Kuala Lumpur, Malaysia IT Consulting Full time

    **Key Responsibilities**: - Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices. - Provide support for Microsoft Office, Windows OS, and basic networking. - Track and manage service requests in the ticketing system. - Escalate complex issues to L2/L3 support teams. - Set up and configure new hardware and...

  • .NET Support

    4 days ago


    Kuala Lumpur, Malaysia POWER IT SERVICES Full time

    _Job Description : _ **NOTE : Only PR and Citizen** - Scheduling, monitoringand reporting batch jobs of specific frequency - Follow up with internaland external stakeholders (Customer and Vendor liaison) to progress tickets toresolution - Should possess goodcommunication skills and customer relations. - Adhere to the expectedservice levels complying with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nova Core IT Full time 3,500 - 6,000 per year

    If you're early in your IT career and love solving problems, this is the perfect place to grow.We're looking for someone who's eager to learn, enjoys helping people with tech issues, and wants real hands-on experience with desktops, laptops, networking and more. What You'll Be Doing:Provide remote support to users (desktop, laptop, basic network).Go onsite...


  • Kuala Lumpur, Kuala Lumpur, Malaysia POWER IT SERVICES Full time 80,000 - 120,000 per year

    Job DescriptionRole - Java Developer with SupportRequired Technical Skill Set - Java, Springboot, RESTful API, Oracle, MySQL or PostgreSQL,Production SupportGood to have Technical Skill Set - Finance, banking or insurance industryMust-Have· Proven experience as a Java Developer in the backend operations.· Understanding of object-oriented programming and...

  • Sales Support

    4 days ago


    Kuala Lumpur, Malaysia IT Consulting Full time

    Key Responsibilities - To assist and support in processing Partnership (bancassurance and other partners) submission documentation, ensuring accuracy and compliance with company policies and regulatory requirements, issuance and post sales servicing. - Provide prompt support to Partnership sales team, relevant stakeholders, addressing inquiries and resolving...


  • Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Full time 120,000 - 168,000 per year

    Key responsibilities:Take ownership of supporting tickets and incident management, troubleshooting issues end-to-end and keeping customers updated.Be the go-to escalation point for junior engineers by guiding, mentoring and solving any complex issues.Support Fortinet firewall products and related technologies, including configuration, monitoring, and...

  • Technical Support

    4 days ago


    Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    We are looking for a highly experienced Tech Lead to guide our technical support team handling O365, Exchange Online, Active Directory, Compliance, MFA, DLP, and Encryption. **Responsibilities**: Lead technical escalations and provide expert-level troubleshooting. Mentor and support the technical team. Collaborate with cross-functional teams on problem...

  • Technical Support

    1 week ago


    Kuala Lumpur, Malaysia IT Consulting Company Full time

    Job Responsibilities: 1.Client Services and System Configuration: Provide comprehensive client services including system configuration to ensure clients can effectively use the company's software products. 3.Project Coordination: Assist the department or Project Manager in coordinating project implementation, ensuring that customer service needs are met...