Customer Service

**As the Customer Service, your responsibilities include** - Resolve customer issues, complaints and concerns in a professional and courteous manner. - Assist customers with order placement, tracking and notifications. - Provide detailed and accurate product information to customers. - Gather customer feedback and share insights with the team to improve...

We are seeking for Customer Service staff at Nilai Apparel Gift & Souvenir, you will play a pivotal role in driving sales growth and enhancing brand visibility. You will collaborate closely with the sales and marketing teams to develop and execute strategies that maximize revenue opportunities and strengthen our market presence. **Key...

**Position: Service Manager (E-MAS Division)** **Job Scope / Responsibilities**: Daily Operations Management: - Oversee daily operations of the E-MAS service center, including vehicle intake, service scheduling, and timely job completion. - Ensure smooth workflow in the workshop and meet productivity and efficiency targets. **Customer Service**: - Handle...

Greet and assist all walk-in customers courteously and professionally. - Schedule appointments for the service department and handle customer enquiries professionally. - Answer all incoming phone calls within three rings to ensure prompt response and service. - Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service...

**: - To interact with customers to address their concerns, answer their questions and assist them with their needs.** **- Process or cancel order** **- Suggest solutions when a product malfunctions** **- Recommend potential products or services to management by collecting customer information and analyzing customer needs** **- Generate sales leads** **-...

1. To conduct and compile patient surveys. Ensure all feedback and grievances from customers are addressed in a timely and effective manner. 2. To be knowledgeable in clarifying the AHNS patient care system and provide excellent customer services & patient support for Aurelius Hospital Negeri Sembilan patients/survivors/customers. 3. Creating a positive...

**Key Responsibilities**: **Administrative Duties**: - Perform general office duties such as filing, scanning, data entry, and document management. - Maintain and update company databases, records, and reports. - Manage office supplies, stationery, and equipment inventory. - Assist in scheduling meetings, preparing agendas, and taking minutes. - Coordinate...

1. Maintains customer records by updating account information 2. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. 3. Transfer data from paper formats into...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...

**Job Overview** **Responsibilities**: **Regulatory & Compliance** - Manage product registrations and ensure compliance with relevant authorities. - Stay up to date on product registration requirements under the Department of Veterinary Services (DVS). **Office & Inventory Management** - Maintain accurate and up-to-date records of all office supplies and...