Customer Service

**As the Customer Service, your responsibilities include** - Resolve customer issues, complaints and concerns in a professional and courteous manner. - Assist customers with order placement, tracking and notifications. - Provide detailed and accurate product information to customers. - Gather customer feedback and share insights with the team to improve...

We are seeking for Customer Service staff at Nilai Apparel Gift & Souvenir, you will play a pivotal role in driving sales growth and enhancing brand visibility. You will collaborate closely with the sales and marketing teams to develop and execute strategies that maximize revenue opportunities and strengthen our market presence. **Key...

We are seeking for Customer Service staff at Nilai Apparel Gift & Souvenir, you will play a pivotal role in driving sales growth and enhancing brand visibility. You will collaborate closely with the sales and marketing teams to develop and execute strategies that maximize revenue opportunities and strengthen our market presence. **Key...

**Responsibilities**: - Schedules service appointments. - Greeting customers and working with customers to determine their vehicle issues and problems, provide technical explanation and proceed with service work. - Issuing Repair Order and recommend appropriate solutions. - Prepare estimation cost of repair works and explain to customers regarding the work...

Greet and assist all walk-in customers courteously and professionally. - Schedule appointments for the service department and handle customer enquiries professionally. - Answer all incoming phone calls within three rings to ensure prompt response and service. - Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service...

**: - To interact with customers to address their concerns, answer their questions and assist them with their needs.** **- Process or cancel order** **- Suggest solutions when a product malfunctions** **- Recommend potential products or services to management by collecting customer information and analyzing customer needs** **- Generate sales leads** **-...

1. Conduct and compile patient survey, ensure all feedbacks and grievances from customers are addressed in a timely and effective manner. 2. Plan, organise and execute of festive decoration align with national festive season. 3. Assist to plan / work with Marketing department to organise events / activities for in patient, care giver and members to enhance...

**Key Responsibilities**: **Administrative Duties**: - Perform general office duties such as filing, scanning, data entry, and document management. - Maintain and update company databases, records, and reports. - Manage office supplies, stationery, and equipment inventory. - Assist in scheduling meetings, preparing agendas, and taking minutes. - Coordinate...

**Job Summary** If you are a **CUSTOMER SERVICE **professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our Nilai, Negeri Sembilan location; you will need to p lan and coordinate customer orders to ensure execution according to customer requirement and meet the request delivery and work with respective...

1. Maintains customer records by updating account information 2. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. 3. Transfer data from paper formats into...