Business Development Manager

**About us**

**Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services,**supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

**The opportunity**

A great opportunity has become available in our da Vinci Surgery team as a Business Development Manager - Malaysia.

**Key responsibilities**:
**Drive Market Expansion & Capital Growth**
- Expand the installed base of da Vinci Surgical Systems by identifying and developing capital sales opportunities across primary and new (greenfield) sites.
- Help build and maintain a robust sales pipeline and territory plan.
- Contribute to capital business case submissions with accurate case volume forecasts and critical market insights.

**Grow System Utilization & Procedure Volume**
- Increase utilization within existing (brownfield) da Vinci accounts through strategic engagement with hospital stakeholders.
- Partner with the Sales Manager and Product Specialists to ensure systems are fully operational post-installation and procedure growth targets are met.

**Build Clinical Advocacy & Surgeon Engagement**
- Identify and engage influential surgeons to champion da Vinci Surgery.
- Organize and execute market development activities such as clinical observations, international surgeon visits etc.
- Foster long-term relationships with key opinion leaders (KOLs) and hospital administrators.

**Strategic and Operational Planning**
- Support sales forecasting, budgeting, and performance tracking.
- Prepare regular reports including pipeline updates, revenues in pipeline, and sales reports.
- Collaborate with marketing and business leadership to align strategies and drive execution.

**Cross-Functional Collaboration**
- Provide timely market insights to Product Managers and Business Managers to support product positioning and marketing planning.
- Participate in business unit meetings and contribute to strategic discussions.
- Support execution of industry events, exhibitions, and clinical marketing activities.

**Compliance & Systems**
- Ensure timely and accurate completion of CRM entries, reporting, and administrative tasks in line with company policies and processes.

**About you...**

At Device Technologies, we succeed through our commitment to five key values:
**Delivering Innovation -** We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

**Seeking Collaboration -** By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

**Taking Ownership -** We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

**Practising Good Business -** We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

**Championing the Customer -** By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

This role requires a passion for clinical and capital sales whilst having the ability to build strong surgeon advocacy. Expert relationship management is required to ensure a strong network of internal and external stakeholders.

**Experience required**:
**Essential**
- Minimum 5 years of clinical sales experience, preferably within the medical device industry
- Previous experience with da Vinci Surgical Systems or robotic-assisted surgery is highly regarded
- Proven ability to engage and influence senior healthcare professionals and stakeholders
- Strong interpersonal, communication, and relationship-building skills
- Sound computer literacy, including proficiency in Microsoft Office
- Experience with CRM and ERP systems; familiarity with Salesforce and SAP preferred
- Ability and willingness to travel extensively within the assigned territory
- Commitment to ongoing professional development and training in business development

**Desirable**
- Relevant tertiary qualifications
- Experience in successful capital sales conversion