Telecom Call Centre

1 week ago

Bangsar South, Malaysia Radius GSA SDN BHD Full time

For registration please

WhatsApp 012-508 4321

**Position**:

- Khidmat Perunding Pelanggan

**Location**:

- Bangsar South

**Working day**:

- 9am to 6pm, Monday to Friday

**Salary**:

- RM2500

**Job Summary**:

- We are looking for an enthusiastic Telesales Officer to contribute to generating sales for our

company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective Telesales Officer must be an excellent

communicator and have superior people skills.
- They must be comfortable presenting

products or services over the phone as well as dealing with complaints and doubts.

**Responsibilities**:

- To promote company products & services to prospective customers.
- Update customers with monthly promotions and campaigns
- To achieve monthly target sets by the Company.
- Contributes to team effort by accomplishing sales targets which are required by the

management
- Contact potential or existing customers to inform them about a product or service using

scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information.

**Job** **Requirements**:
or equivalent in any field
- Preferably Executive specializing in Telesales or equivalent
- Preferably at least 1 year of related working experience in a Telesales
- Experience in doing outbound calls.
- Both fresh graduates and experienced applicants are welcome (we can discuss the

entry-level based on your previous experience)
- Strong communication and creative thinking skills.
- Good communication skills in English, Malay language for both spoken and written.

Mandarin is an added advantage
- Able to work independently in a fast-paced environment
- Good team player, positive attitude, and eager to learn
- Fast learner and able to adapt to changes
- Ability to multi-task, prioritize and manage time effectively
- Demonstrate teamwork all the time
- Willing to work under pressure, long work hours some time.
- Open for Malaysian only

**Additional Info**:

- Working Location: Bangsar South
- Working Hours: Monday - Friday (9.30 am-6.30 pm)
- Alternate Saturdays - 2 Saturdays off in a month ( working hours is from 9.30am 6.30pm)

**Salary**: Up to RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus

  • Call Centre Representative

    4 days ago

    Bangsar South, Malaysia XCL Education Malaysia Full time

    The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

  • Executive Call Centre/ Contact Centre

    4 days ago

    Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

  • Bilingual Call Centre Representative

    7 days ago

    Bangsar South, Malaysia XCL Education Malaysia Full time

    The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

  • Call Centre Team Leader

    1 week ago

    Bangsar South, Malaysia Astro Full time

    WHY JOIN US? - We practise a vibrant & energetic office culture. - We provide opportunities for career advancement within the company. - Good performance is always rewarded accordingly. JOB RESPONSIBILITIES: - To coach and guide a team of Customer Service Executives (CSEs) to ensure that the service delivered by the team contributes to the overall customer...

  • Executive - Operation Improvement (Contact Centre

    2 weeks ago

    Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    **Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

  • Associate, Customer Service Executive

    2 weeks ago

    Bangsar South, Malaysia Astro Full time

    WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

  • Call Centre Executive #hybrid Training #no Night

    4 days ago

    Bangsar South, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...

  • Banking Contact Centre

    2 weeks ago

    Bangsar South, Malaysia Aisling Consulting Full time

    **Hi we are looking for a Contact Centre Banking role in the heart of Kuala Lumpur.** - Up to RM3000 of Basic Salary (depends on qualification & experience) - Shift Allowance - High chance to permanent (entitled for increment) - Get a chance to gain experience working for an MNC company **Location**:Kuala Lumpur (accessible w public transport) - Attending...

  • Lead Call Support Specialist

    2 days ago

    Bangsar South, Kuala Lumpur, Malaysia WAWASAN COJAYA SDN. BHD. Full time 90,000 - 120,000 per year

    Key Responsibilities:Strategically direct the inbound telesales team to consistently achieve and surpass sales targets, fostering a results-driven and commercially focused environment.Manage real-time monitoring of call queues and service levels to ensure optimal customer experience and operational efficiency.Alocate tasks and campaigns effectively, aligning...

  • Technical Officer Network Operation Centre

    4 days ago

    Bangsar, Malaysia Cretev Sdn Bhd Full time

    **Requirements** - Minimum Diploma in Information Technology or Computer Science or Network/ Telecommunication Engineering **Responsibility** - Perform task as a Call Centre, Network Monitoring and Network Operation Centre (NOC). - Open Trouble Ticket and issue to the customer for fault restoration tracking and process and also for any network...