J - Contact Centre Executive [up to Rm4,500]

QUALIFICATION & EXPERIENCE: Minimum STPMMinimum 1 to 3 years general experience in a contact centre environment.Experience working in both outbound and inbound contact centre an asset.JOB TASK: Answering phones from customers professionally and responding to customer inquiries and complaints.Handling incoming requests from customers by e-mail or fax and...

**Contact Centre Advisor (Support to HK)** **Monday - Friday (If business required, may work on Saturday once a month - pay as OT rate/Transport Claimable)** **8.30am - 5.30pm / 10am - 7pm** **Key Responsibilities**: - Handles inbound calls on customer enquiries and complaints regarding all activities in business process such as policy, membership...

**Customer Service Executive (Contact Centre)** **-** **(**25000077**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

**Client Support Executive - Contact Centre (Supporting Singapore)** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on...

Background on the role: Our Contact Centre Sales and Service Representatives play a critical role in our organization, acting as the primary point of contact for our customers. As a Customer Service Representative, you will be responsible for delivering exceptional service by assisting customers with their questions, concerns, and requests. This includes...

We are seeking a talented individual to join our** Contact Centre** team at **Marsh & McLennan Asia Business Services (MMABS)**. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement. **Client Support Executive - Contact Centre...

**WALK-IN Customer Service Executive (Contact Centre) 21 Mar 2025** **-** **(**250000BE**)** **[Walk-in Interview] Customer Service Executive (Contact Centre)** **Date**: Friday, 21 March 2025 **Time**:9.00am - 12.00pm and 2.00pm - 4.00pm **Location**:4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT...

**WALK-IN Customer Service Executive (Contact Centre) 28 February 2025** **-** **(**25000076**)** **[Walk-in Interview] Customer Service Executive (Contact Centre)** **Date**: Friday, 28 February 2025 **Time**:9.00am - 12.00pm and 2.00pm - 4.00pm **Location**:4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT...

**Responsibilities**: - Maintain complete and accurate records of customer interactions in the Customer Relationship Management (CRM) system - Handle flexible benefits claims from end to end—verifying documentation, coordinating with employees or HR for missing details, and assessing claims for accuracy and fraud risk - Manage, resolve, and close customer...

Key Accountabilities Responsibilities Operations Management - Assist leadership team to manage overall operations of the contact centre. - Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc. - Ensure all relevant communications and data are updated and recorded. - Ensure action plans and deliverables are...