Front Office Assistant
3 days ago
**Responsibilities**:
- Responsible in all aspects of Front Office Department operations.
- Provide excellent customer services activities as per established policies and procedures to achieve the highest levels of guest satisfaction.
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
- Attends to guest's complaints, inquiries and requests.
- Keep up to date with knowledge of room categories, rates, amenities, facilities and services of the property.
**Job Requirements**:
- Able to work in rotation shift inclusive overnight shift.
- 6 working days with 1 day off.
- Well verse with front office operations and administrations.
- Guest oriented and service minded person.
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: RM1,500.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
**Experience**:
- hotel: 1 year (required)
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