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Assistant Manager

2 weeks ago

Subang Jaya, Malaysia UrbanFox Full time

**Assistant Manager - Marketing and Creative Content**

**Our Team**
The Channel Management team comprises of 3 sub-teams: B2C, B2B, and Content Management. We are a team of individuals with dynamic background and filled with creativity.

**What you will be doing**:

- Lead and manage the content and creative team
- Be the primary point of contact for client and relationship management
- Execute digital marketing campaigns for clients which includes planning and managing marketing schedules across e-Channels
- Be the gatekeeper and responsible for the quality of all brand and creative work by the team
- Review and optimise the design and content of all digital assets
- Set and maintain project schedules and responsible for quality and compliance of deliverables
- Generate performance reports and conduct monthly analysis on key metric for clients
- Utilise web analytics to analyse performance, measure campaigns, and evaluate possible alternatives, make timely and strategic decisions and initiate appropriate course of actions
- Guide the content and creative teams to create suitable content for various campaigns
- Drive innovation and initiatives to spearhead the team and streamline overall process to improve quality standards
- Resolve issues and ensure the team runs efficiently with defined SOPs
- Work closely with Business Development team for new pitches/presentation

**What you will need**:

- Experience in managing a team in an e-Commerce environment
- Good knowledge of e-Commerce platforms (e.g. Lazada, Shopee, Qoo10, Magento, Shopify)
- Leadership skills with the ability to mentor new team members
- Excellent interpersonal and communication skills
- Able to manage multiple tasks and deliver on tight timelines
- Possess strong attention to details and numbers
- Creative thinking and flair
- Prior experience in content creation and copywriting
- Ability to thrive in a fast-paced environment with good project management skills
- Experience on web user experience and user interface. Have a keen eye for features and aesthetic

**About UrbanFox**:
UrbanFox was unveiled on 24th October 2017, but is not new to the industry. Formerly known as Courex, she was founded in 2009, mainly operating as a Courier service company. Over the years, Courex has evolved into an end-to-end urban logistics expert that provides reliable and economical solutions to help businesses maximize its sales potential. We offer warehousing, multi-channel commerce and delivery solutions.UrbanFox has come a long way since its early days and is now a subsidiary of Keppel Logistics, and works closely with its parent company to leverage on mutual strengths. With Keppel's extensive regional network and UrbanFox’s nimbleness, we are excited about its regional prospects and the growth potential it is able to provide to its customers.We have built a strong foundation of technical know-how and we are constantly exploring new ideas with the aim of adding value to our customers’ businesses. Our team stays up to date on industry’s challenges to help realize customers’ growth ambitions so as to offer solutions that are relevant for different markets around the region.UrbanFox is passionate about building sustainable and innovative solutions that are suitable for businesses of all sizes. We aim to establish long-term partnerships with our customers by providing them with the best experience and value to their business. Accelerate your growth with us.