Inbound Customer Service Executive
4 days ago
**Position**: Inbound Customer Service Executive
**Working Location**: Subang Jaya, Selangor
**Working Days/ Hours**: Rotating Shift Based on Schedule
**Employment Type**: 12 Months Renewable Contract (based on performance)
**Intake**: 28th August 2025
**Salary Package**:
- Basic Salary: Range of RM 2,500 to RM 3,500
- Shift Allowances: RM 5/day (Morning), RM 15/day (Afternoon)
- Language Allowance: RM 350 (If applicable)
- Overtime
**Benefits**:
- Paid Training
- Medical Claim
- Annual Leave
- Hospitalization Leave
- Medical Leave
- Statutory Contribution (EPF/SOCSO/EIS)
- Identify and handle customer inquiries completely, accurately and resolve customer complaints and problems to the satisfaction of the customer.
- Execute customer service and sales skills where appropriate to optimize the opportunity of each customer contact.
- Schedule, assign or act on any required customer follow-up in accordance with the guidelines.
- Maximize opportunities to up-sell or cross-sell company products and services in accordance with guidelines given.
- Initiate or propose work process improvements and participate in any service initiatives for increased effectiveness and productivity.
- Maintain confidentiality and integrity on the organization’s customers data.
**Job Requirements**:
- SPM, Diploma or Bachelor Degree in any field.
- **Minimum 1-2 years of customer service experience is required.**:
- **Excellent communication skills in English and Bahasa Melayu, both written and spoken.**:
- **Customer oriented with good listening skills, and computer literate.**:
- **Must be able to work on rotational shifts, including weekends and Public Holidays.**:
- Able to start on 28th August 2025 and possess own transport.
- Fully vaccinated with Covid-19 Vaccination.
Only shortlisted applicants will be notified.
**Job Type**: Contract
Contract length: 12 months
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
Expected Start Date: 08/28/2025
-
Customer Service Postpaid Inbound Call
2 weeks ago
Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Company Background**: Telecommunications **Responsibilities**: - Supporting on postpaid matter in call center role. - Promoting current promotion/information to the call in customer before end call. **Requirement**: - Must possess **at least 1 years’ of inbound/outbound call center experience.** **Salary Package** - Basic salary: from RM2500,...
-
Customer Service
2 weeks ago
Bandar Sunway, Malaysia Agensi Pekerjaan MatchLink Full time**Customer Service** **Job Description: - ** - To attend an inbound calls to assist an inquiries from the customers in a call center environment. - Educate the customer about the organization's products and services and direct them toward available resources for self-help. - Maximize opportunities to up sell or cross-sell company products and services in...
-
Branch Service Supervisor
2 days ago
Bandar Sunway, Malaysia realme Executive Service Centre Full timePosition Title: Branch Manager Location: Sunway Pyramid Working days: 6 days in a week Working hours: 10:30am - 7:30pm **Salary**: 2800 - 3500 (Basic + KPI + Shopping Mall Allowance) **Requirement** - Required language(s): English, Bahasa Malaysia. - Effective oral and written communication skills - Flexibility, goal-oriented and highly organized - Prior...
-
Customer Service
5 days ago
Bandar Sunway, Malaysia FELIX RELOCATIONS (M) SDN BHD Full time**AREA OF EXPERTISE** 1.Logistics & Shipping 2.Inbound & Outbound Logistics Arrangement via Air & Sea ( FCL & LCL) 3.To handle onsite basic survey 4.Expertise in handling personal effect cargo will be an added advantage Remuneration package starts RM 3k & to be decided based on experiences **Please attach your CV with current picture** **Salary**:...
-
Customer Service Executive
2 weeks ago
Bandar Sunway, Malaysia ASK Resources Full time**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...
-
Inbound Customer Service
1 week ago
Bandar Sunway, Malaysia Krava Studio Enterprise Full time**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...
-
Customer Service
1 week ago
Bandar Sunway, Malaysia Krava Studio Enterprise Full time**Company Overview**: We are representing our well established Telecommunication company providers in Malaysia. **Job Descriptions**: - Answering inbound calls from customers. - Retain the customers to continue using our telco plan. - Promoting our telco plans and promotions. - Work closely with team members and leaders always to achieve quality results...
-
Customer Service
2 weeks ago
Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Job Highlights** - Working Hours: Rotational shifts (Monday - Sunday) 5days/ week - 9 Working Hour per shift including 1 hour break. - Contract basis + Renewable - LRT Reachable **Responsibilities**: - Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services. - Schedule, assign or...
-
Customer Service
2 days ago
Bandar Utama, Malaysia ManpowerGroup Full time 14,400 - 60,000 per yearPosition: Executive, Customer ExperienceLocation: Bandar UtamaOverview:This role focuses on providing excellent customer service through inbound & outbound calls, handling customer inquiries, and promoting financial and insurance products. You'll also support administrative tasks and contribute to improving overall customer satisfaction.Key Points:Manage...
-
Customer Service Executive
1 week ago
Bandar Sunway, Malaysia talents.com Full timeOur client, a Malaysia-registered fintech company established in 2020. They specialize in providing comprehensive digital payment and remittance solutions to businesses and individuals. As they continue to grow, they are currently seeking **Customer Service Executives (Mandarin Speaker)** to join their team and support daily operations. - Handle customer...