Sales Director

**ABOUT US**:
We are a fast-moving, fully remote team united by a shared passion for growth, innovation and meaningful impact. With a vibrant, multicultural culture and team members across the globe, we operate at the cutting edge of digital consulting. Our core markets span the United States and Australia, supported by an agile outbound sales team based across North America and APAC. As we scale, we are evolving from a founder-led sales model to a scalable, high performing sales operation and we are looking for the right leader to help make that happen.

**THE OPPORTUNITY**:
This is your chance to step into a high-impact leadership role as our **Sales Director**, where you will take charge of driving new client acquisition and scaling the next phase of our outbound sales growth. This role is pivotal for our growth strategy and combines day-to-day operational management with strategic collaboration. You will work side-by-side with the CEO to design long-term strategies while also rolling up your sleeves to drive day-to-day execution. From building and mentoring the team to refining the sales process, your focus will be on what matters most—**growing new revenue and boosting our close rate from 19% to 25%**. If you're ready to lead, innovate and deliver measurable results, this role is for you

**KEY RESPONSIBILITIES**:
**Revenue Generation & Outbound Strategy**
- Lead and scale our outbound function to drive new client acquisition and generate fresh revenue streams.
- Design and implement scalable, sales-led lead generation initiatives to build and maintain a strong, healthy pipeline.

**Improving Sales Close Rates**
- Own the improvement of our sales close rate from 19% to a target of 25% measured as the ratio of deals won versus completed discovery calls.
- Evaluate and optimize every stage of the sales process from discovery to close, ensuring prospects are effectively managed and conversions are accelerated.

**Team Leadership & Management**
- Mentor, coach and lead a geographically distributed sales team, including BDRs and closers, while setting high standards and leading by example.
- Foster a performance-driven culture through the introduction of best practices that elevate both team productivity and individual effectiveness.

**Process & Performance Optimization**
- Identify inefficiencies in the sales process and implement data-driven strategies to enhance overall team performance and improve close rates.
- Use data and analytics to continually refine tools, workflows and performance metrics to support predictable growth.

**Strategic Collaboration**
- Collaborate closely with the CEO and cross-functional teams such as marketing and fulfilment to align on strategic initiatives and ensure seamless service delivery.
- Play a key role in shaping the evolution of our go-to-market and service strategies.

**Scalable Growth & Talent Development**
- Lead the strategic scaling of our sales function, ensuring new hires are made thoughtfully with close attention to cost-effectiveness and team output.
- Drive the transition from founder-led sales to a sustainable, scalable structure that enables long-term growth.

**Performance Reporting & Management**
- Set clear sales targets and KPIs, regularly track performance and implement performance improvement plans where needed.
- Ensure ongoing accountability and transparency through structured reporting and feedback cycles.

**Sales Process Optimisation**
- Continuously refine sales processes, tools, and technologies to maximise team efficiency and effectiveness.
- Introduce and uphold best practices in sales operations, reporting, and performance management.

**WHO YOU ARE (AKA: The Sales Director We've Been Manifesting)**
- You are a **proven leader in consultative sales**, especially within service-based or digital agency environments and you have **scaled teams from 3 to 10+** without breaking a sweat.
- Sales operations? Pipeline performance? Metrics that actually move the needle? You have done it all and done it well.
- You have got a **track record of improving sales numbers**, streamlining processes and turning sales teams into high-performing machines.
- A true **people-first leader**, you are a hands-on mentor with **high EQ**, persuasive communication skills, and a talent for leading **remote, multicultural teams** with empathy and impact.
- You think big and act fast—**strategic when it counts, operational when it matters most**.
- ** International sales experience** is in your DNA, especially across the **US and Australian markets**. Bonus points if you have also dabbled (or dominated) in **DTC eCommerce**.
- Extra credit if you have built **scalable, high-converting offers** that get prospects saying “yes” before the pitch is over.
- Fluent in English, naturally. Clear, confident communication is kind of your thing.
- Comfortable working **flexible hours** to support key markets and global teammates.
- Oh and let’s not forget the fun stuff:

- You