Customer Service

**Responsibilities** - Ensure excellent customer experience for new car buyers. - Handle and resolve customer complaints quickly and professionally. - Monitor customer satisfaction and create action plans to improve results. - Coordinate with Sales, Service, and Parts departments to solve customer issues. - Develop customer loyalty and retention programs...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

Customer Service Officer (Automotive)Location: Kuching, Sarawak.This role involves handling inquiries, coordinating service appointments, managing complaints, and supporting after-sales activities within the automotive environment.Key ResponsibilitiesAct as the main liaison between customers and the service department.Handle customer inquiries, complaints,...

**Carlcare Service Center - Infinix, Tecno & Itel brand** Multi-Brand Service Center (Infinix & Tecno & Itel) (Xiaomi Home Appliance -TV) **Store Customer Service cum admin**(Minimum -3 year experience in Service Center **Work Location**: Lot 10807,Queen Court, Section 64 Ground Floor ,Jalan Wan Alwi ,93350 Kuching Sarawak **Working Hour** - 9am to 6pm...

**Job Duties**: 1. As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. 2. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc. 3. Responsible in handling customer information, monetary transactions, handsets and...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

Task & Responsibilities:Provide excellent customer service by handling inquiries through phone, email, and social media platforms.Assist in scheduling appointments and managing client bookings efficiently.Maintain and organize client records and documentation.Support administrative tasks, including preparing invoices, updating databases, and filing.Assist in...

To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...

**Key Responsibilities**: - Customer Interaction: Greet all incoming calls professionally and answer a timely manner. - Order Management: Process and key in all orders using the **Customer Service and Traffic Control** system efficiently. - Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch. - Shipment...

Welling to traveling to from Kuching to Miri own transport - car - Able to deliver great customer service to walk-in customer - Able to communicate well with customers through phone calls - English Malay and Chinese (Prefer) Pay: RM1,700.00 - RM1,900.00 per month **Language**: - Mandarin (required) - Bahasa (required) Work Location: In person