Assistant Sales Manager/ Sales Manager

2 days ago

Cheras, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

**Basic job purpose**:
The key objective is to grow incremental and new sales for the business while simultaneously reducing customer turnover.

**Roles & responsibilities**:

- Responsible for Corporate Room & Event Sales for the hotel.
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibition.
- Promptly qualifies all sales leads. Responds within 24 hours to all inquiries, leads and correspondence from prospects, customers and referral.
- Effectively plan calls, maintenance of existing accounts while focusing on new accounts to increase the overall customer base.
- Adequately services all accounts as assigned by the DOS/DOBD. Sales calls required by the Sales Manager are a minimum of 25 per week.
- Increase sales to meet or exceed all established sales goals as outlined in the marketing plan.
- Follow up and carries out all established office policies and procedures. Properly maintains all files and accounts to established guidelines (follow up system).
- Maintains a professional appearance in accordance to the guidelines set by the hotel.
- Reacts promptly to requests by the SGM/DOBD for reports and other assignments by their given due dates.
- To attend business related functions within your area of responsibility.
- To understand & adhere to the Quality Service Standards (QSS) set by the hotel.
- To perform any other duties as assigned by the Management from time to time.
- Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

Skills & experience:

- Degree/Diploma in Hospitality Management or related.
- Extensive knowledge of sales and proven ability to plan and execute sales target effectively with a strong sense of detail.
- Minimum 2 - 5 years experience in hospitality industry with proven sales track record.
- Capable of creating and implementing sales strategies that will ensure achievement of set goals and target.
- Able to handle both rooms and catering functions.
- Possess good interpersonal skills.
- Possess own transportation.
- Knowledge of current hospitality industry trends.

Pay: From RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- How long is your notice period?
- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Hotel Sales department: 2 years (required)
- Assistant Sales Manager: 1 year (required)

Work Location: In person

Application Deadline: 03/15/2025
Expected Start Date: 03/03/2025

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