Relationship Officer
2 weeks ago
**Relationship Officer - Petaling Jaya** **-** **(**25000039**)**- Meeter-Greeter for Centre- Attend to all walk-in & regular clients- Refer potential clients to RMs for sales / investment opportunities- Answering calls (e.g. inquiries on transactional banking, membership services, products offered, account balances, currency rates etc) and if necessary, direct calls to RMs- Make telemarketing calls to Premier Members especially during campaign periods and/or other promotional activities / events- Achieve pre-determined monthly / yearly sales targets- Achieve the targeted penetration rate on ‘low activity’ accounts and ‘borderline’ Premier qualified members- Achieve the pre-determined number of customer calls to be made monthly- Prepare and consolidate sales and performance report to RMs- Attend sales events, road shows and other promotional activities, where necessary
**Qualifications**- Preferably 1 year experience in sales or sales and service related capacity- Pleasant personality with focus on customer service- Good interpersonal and communication skills to interact effectively at all levels- Able to work independently with mínimal supervision- Team player with the ability to demonstrate good teamwork amongst colleagues- Self-motivated, dedicated, committed to delivering results- Possess a positive attitude, initiative, responsible and takes ownership of issues
**Primary Location**: Malaysia-Kuala Lumpur-Petaling Jaya
**Job**: Customer Service
**Organization**: MAL CFS - Premier Banking (Petaling Jaya)
**Schedule**: Permanent
**Job Posting**: 21-Jan-2025, 9:45:24 PM
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