Manager - Contract Logistics, Customer Service

ResponsibilitiesAct as the main point of contact for customers regarding orders, shipments, and service requests.Coordinate with warehouse teams to ensure customer requirements are executed correctly and on time.Monitor and report customer service KPIs and ensure SLAs are met.Conduct basic root cause analysis for service issues and work with internal teams...

To liaise with service providers, Customs and customers and relevant departments for all shipment related matters - Process incoming & outgoing shipment. - To handle and resolve all customer complaints / inquiries via mail or phone in a timely and professional manner - To coordinate internally and externally on the arrangement and documentation preparation -...

Company DescriptionDGL FREIGHT SDN BHD is a home-grown total logistics provider in Malaysia, specializing in shipping, freight, marine, and transportation services. Founded in 2013, the company has rapidly grown to meet the demands of the logistics industry. With a focus on exceeding customer requirements, DGL Freight guarantees "Delivery with Peace of Mind"...

Job SummaryThis position is responsible for managing and ensuring that all logistics services and capabilities needed to support Jabil's IMAC BU /Program operations and Customer/Stakeholders requirements are fully effective. This position is a member of the regional logistics team and participates in formulating global and regional IMAC logistics strategy....

**The company** Our client is an innovative and dynamic logistics solutions provider with more than 4000 employees across more than 90 countries and being supported by hundreds of agents globally. The company provides airfreight, seafreight, customs brokerage, local transportation, warehousing and distribution services. They provide logistics and supply...

Experience in Logistic/freight forwarding Import and Export of seafreight experienced on Documentation/ Carrier bookings and billing. Sourcing of rates with ocean carriers. Knowledge of air freight is added advantage Minimum SPM qualification Start job July /September 2025. Salary & offer will negotiable as per experience Pay: RM2,500.00 - RM4,800.00...

**What We’re Looking For** - **Logistics Expertise**: ○ Proven experience in trucking (land transportation), supply chain management in logistics, or related fields. ○ Strong network with **multinational companies** and **freight forwarding partners**. ○ Knowledge and experience of **customs clearance procedures** for bonded and non-bonded...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...