Project Manager

-Job description

**Why join us?**

Strategy and Change is a dedicated team of 'change experts' that help design, shape and implement strategic change within MSS. Combining our change expertise with our HSBC knowledge and network, we work hand in hand with the business and delivery partners globally to lead, manage and deliver the digital transformation goals. We adopt a structured approach and framework, and offer a number of value-add services from ideation, initiation, right through execution and closure.

We are a trusted partner to MSS Operations in leading the digital transformation initiatives across asset classes, delivering key strategic, regulatory and optimisation outcomes.

**The Opportunity**:
The opportunity exists in Strategy & Change team in MSS Operations and the role is Project Manager, who will be supporting change programmes, to successfully define, deliver and embed that change, helping HSBC achieve its strategic goals. The role may have added line management responsibility for junior staff and may indirectly manage change or project teams. This team is part of the larger Central Change function across multiple products and is based in both Trading and Operational hubs.

**Key deliverables of this role**:

- Running projects eg. Regulatory and market initiatives, new business, business requirements gathering and reporting, process improvement initiatives.
- Interfacing with Vendor and IT teams for Operations aspects of system change and implementation.
- Regular reporting of project activities in Clarity, in line with Business Transformation Framework for Central Change.
- Interaction with the Line Management and Change Management Team Globally.
- Business engagement and regular management updates on initiatives.
- Support Target operating model activities, where applicable.
- Involvement in project budget requirements and approval process

**What you’ll do**:
**Impact on the Business**:

- Support business changes.
- Own attributable items from the work list.
- Document and establish benefits of outstanding items on book of work, leading to the agreement of a set of prioritised items.
- Timely updates into the book of work for operations change reporting.
- Closure of projects on time and within budget.

**Active Engagement with Customers / Stakeholders**:

- Operations Management team
- Business (Front Office) Managers across multiple products
- Programme and project leads
- Vendor and IT teams
- Central Change PMO and Chief Control Office

**Team Work**:

- Support colleagues to ensure the team delivers as a whole.
- Adhere to Central Change objectives and HSBC Change framework

**Management of Risk**:

- Strong awareness of the factors which might lead to financial loss and those mitigating controls to prevent such losses.
- Strong awareness of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.
- Appropriate escalation and capture of key risks & issues relating to projects on book of work.

**Observation of Internal Controls**:

- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

**Role Context**:

- Strong support, guidance and direction initially from direct manager.
- Ongoing day to day support from existing team members.
- Strong working relationships with peers in MSS Operations.
- Working as part of a global team across the four main balance sheets
- Strong working relationships with various trading desks.
- Close working relationship with Vendor and various IT teams.
Requirements

**What you will need to succeed in the role**
- Proven track record of change management and business development within a large organisation.
- Process flow documentation and mapping experience
- Analytical mind with excellent judgement and decision making skills to identify exceptions in process handling.
- Ability to drive out details and question procedures employed to deliver quality services.
- Organised, adaptable and self-driven to achieve collective information both formally and informally from Subject Matter Experts.
- Excellent relationship builder with strong communication and negotiation skills.
- Ability to work to tight deadlines and exacting standards.

**What additional skills will be good to have?**_ _**
- knowledge and experience of Markets Operations and associated trade types
- A strong operational trade lifecycle knowledge is an advantage