Customer Service Executive

3 days ago

Shah Alam, Malaysia ESCO MICRO (M) SDN BHD Full time

**Responsibilities**:

- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Research accounts identify key players and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals
- Prepare monthly and quarterly forecast invoice and purchase order report
- Prepare weekly report number (Purchase order & Invoicing) for team leader
- Support team by preparing quotation and follow up status of quotation.

**Job Requirements**:

- Proven inside sales experience
- Track record of over-achieving quota
- Strong phone presence and experience dialing dozens of calls per day
- Proficient with corporate productivity and web presentation tools
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Required language(s): Bahasa Malaysia, English
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably a Junior Executive specialized in Customer Service or equivalent

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

**Location**:

- Shah Alam (preferred)

Work Location: In person

Application Deadline: 01/20/2025
Expected Start Date: 02/10/2025

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