Customer Service Operator

As the Executive – Service Quality Assurance, you will be responsible for identifying training needs, delivering effective training programs, and monitoring service calls to ensure high-quality customer interactions. Your role is essential in supporting service excellence and enhancing customer experience.Key Responsibilities:Collaborate with department or...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**Job Title**: Customer Service **Location**: Ikon Connaught **Company**:Peak Fitness **Employment**Type: Full-Time About Peak Fitness: Peak Fitness is a dynamic and rapidly growing fitness company dedicated to helping our members reach their health and wellness goals. We offer top-notch fitness programs and a supportive community to create a positive...

Respond to customer inquiries on company’s services and products - Attend to customers calls and messages - Data entry, update report, issuing receipt, update information, etc - Assist in general office administration work, sales and marketing processes - Assist in HR related matters - Handling social media posting **Requirements**: - Fresh Graduate are...

**About Us**: Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients...

_**Location: Sunway Visio, Cheras**_ **ROLE POSITIONING AND OBJECTIVES**: Service Executive (SE) is responsible for answering incoming transactions, solving order related problems and providing quality service that exceeds customer’s expectation via chats. An SE is required to represent the organisation appropriately to all customers and partners. **WHAT...

Job Description:Provide high-quality service to customers, including email/online/ticketing services and support for any related businessAnswer customer inquiries, maintain relationships with customers, and provide excellent customer service to ensure customer satisfactionAdhere to the management and operations manuals, as well as established policies for...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

Providing introductory information to prospective and new customers - Ensuring that consumers are satisfied with products or services by handling complaints and inquiries - Letting patrons know about additional products or services that might benefit them - Determining the quickest, most effective ways to answer a client’s or customer’s questions -...