Customer Care Administrator

1 week ago


Petaling Jaya, Malaysia Trinity workforce Solution Full time

**Customer Care Administrator
- Petaling Jaya**

**Salary**: Up to RM4000

Monday - Sunday (2 days rotating)

8:30 am until 6:00 pm

Job Responsibilities:

- 1.Salesforce CRM System
a. Patient registration
b. Patient record data entry/update
c. Appointment booking/scheduling
d. Check in/out patient

2.Salesforce POS System
a. Issuing of receipts
b. Stock updates/data-entry
c. Reporting updates/data-entry

3. Attend to patients’ administrative needs/requests/follow-ups
4. Manage patient complaints.
5. Sales transactions ie. Cashier.
6. Daily settlement & reconciliation of sales.
7. Stock management - stationeries, drugs, office needs.
8. Filing system management - patient files & other general admin files.
9. Preparation of patient files for next day appointment.
10. Statistics and Reports.
11. Arrangement for dispatch/collection.
12. Liaise with suppliers/vendors/contractors.
13. Other general office administration

Qualifications:

- Able to speaks in Mandarin, English and BM
- Degree/Diploma in any discipline
- 2-3 years customer service experience

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,800.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Willingness to travel:

- 100% (preferred)



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