Customer Assistant

**What you will be doing** Job Summary: Assist Assistant Customer Service Manager in coordinating the customer relations tasks at country level. **Customer Service** - Serve as liaison between the customer and various departments - Allocate and process orders and provide delivery information - Resolve customer requests, questions and complaints timely -...

**JOB PURPOSE** - Assist the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with internal...

**_Sunway Pals Loyalty (Sunway Super App)_** - Sunway Pyramid, Subang Jaya **Description**: This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). **Duties**: **i) Member Recruitment** - Encourage new membership sign up by...

_**Description**_ This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). - Encourage new membership sign up by promoting at strategic locations in the mal - To recruit Sunway Super App members based on set KPI - Update of...

**Position Title**:Customer Service Assistant **Contract Period**:1 month **Working Hours**:9.00 am to 5.30 pm **Working Location**:Jalan Lagoon Selatan, 47500, Subang Jaya, Selangor, Malaysia - Handle customer inquiries. - Manage customers' orders from the start to the end process, order processing to billing. - Communicate with customers on orders and...

Requirements - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be added advantage. - Malaysian citizen only. - Required to be vaccinated at least 1 dose as per requirement from authority Responsibility To maintain a professional standard of customer care in...

Assist and collaborate with the Manager to achieve the company's objectives and KPIs.Lead and supervise the Customer Service team in daily shipment operations, ensuring efficiency and accuracy.Manage escalations effectively by providing timely and practical service solutions.Monitor and enforce compliance with Standard Operating Procedures (SOPs) and...

JOB DESCRIPTION: 1. Managing incoming calls & customer service inquiries. 2. Identify and assess customer's need to achieve satisfaction. 3. Follow communication procedures, guidelines and policies. 4. Ability to multi-task, prioritize, and manage time effectively. 5. Build sustainable relationships and trust with customer. 6. Any other duties assign by...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Responsible for customer inquiries about parcel tracking. - Opportunity to gain knowledge in Japanese logistic company. - Coordinate and support internal departments and external vendor to ensure seamless execution of customer orders or inquiry. - Follow up the case, ensure issues are resolved, and provide feedback back to customer. - Maintaining good...