Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process all arrivals and departures, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

Job Description:ResponsibilitiesWe seek a dedicated Customer Service Executive to deliver exceptional service experiences and ensure the quality of our customer interactions.The ideal candidate will actively share customer feedback with internal departments to drive continuous improvement and enhance the overall customer experience.This role requires strong...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

As Customer Service Representative, your primary responsibility is to provide excellent customer service and support to patrons who interact through online channels. You will handle customer inquiries, process online orders, and ensure a positive and seamless online shopping experience for customers. **Responsibilities**: Online Customer Support: - Answer...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

As an Customer Service Representative, your primary responsibility is to provide excellent customer service and support to patrons who interact through online channels. You will handle customer inquiries, process online orders, and ensure a positive and seamless online shopping experience for customers. **Responsibilities**: Customer Support: - Answer...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers. Job Scope: -...

Job Overview\DLAB Scientific Malaysia Sdn Bhd is seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in electronics and excellent communication skills.\Key Responsibilities\\Respond to customer complaints and support needs in a timely manner, working closely with the sales department to...

About the RoleAEON CO. (M) BHD. is seeking a Customer Service Representative - Sales Floor to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their enquiries, and providing professional product benefits/knowledge and product advice to customers.The ideal candidate will have 1 year of...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Job OverviewWe are seeking a highly skilled Financial Services Representative to join our team. As a key member of our operations and customer service team, you will be responsible for engaging with customers, processing transactions, and promoting Bank's products and services.Key ResponsibilitiesProvide exceptional customer service and contribute to high...

**Working Location: Orchard Road, Singapore** **Open Opportunity for Malaysian** Working hours : 1 pm-10 pm Working days : 5 days work, 2 days off a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff b. Maintain Customer Service standards and procedures. c....

**Responsibilities**: - Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. - Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. - Stay updated on product or service...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA. Good communication skills (Based on project...

About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Engagement Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for all IKEA visitors and customers.Key Responsibilities:Follow cash handling procedures...

Job OverviewEP Manufacturing Berhad is seeking a Customer Care Executive to join our team. As a key member, you will be responsible for answering inbound calls and providing exceptional customer service.About the RoleAnswering inbound calls from customersProviding solutions to customer inquiries and issuesEnsuring customer satisfaction through prompt and...

This job opportunity is for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to Grab services, payment issues, Grab orders, and the Grab App. Here's a summary of the key details:Job Scope:Handling inbound communications (calls, emails, live chat) from customers regarding general...