Mall Manager
1 week ago
**Job Summary**:
**Key Responsibilities**:
- Oversee all operational aspects of the mall, including security, housekeeping, maintenance, and customer service.
- Manage tenant relations, including leasing, renewals, collections, and resolving concerns to ensure high occupancy and tenant satisfaction.
- Coordinate with marketing teams to develop and implement promotional campaigns and events to drive footfall.
- Ensure compliance with health, safety, and legal regulations.
- Prepare and manage the annual budget, monitor expenses, and control operational costs.
- Conduct regular inspections of the property to ensure high standards of cleanliness, maintenance, and safety.
- Liaise with contractors, service providers, and vendors for facility services.
- Monitor and analyze sales reports, traffic data, and tenant performance metrics.
- Develop strategies to increase customer retention and mall attractiveness.
- Lead and manage a team of department heads (e.g., maintenance, security, marketing).
**Qualifications and Requirements**:
- Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field (MBA preferred).
- 5+ years of experience in mall or retail property management, with at least 2 years in a leadership role.
- Strong understanding of retail operations, leasing, and tenant management.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to lead cross-functional teams and manage third-party service providers.
- Proficient in MS Office and facility management systems.
- Flexible to work during weekends, holidays, or extended hours when required.
**Job Types**: Full-time, Permanent
Pay: RM3,500.00 - RM6,000.00 per month
**Benefits**:
- Dental insurance
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Monday to Friday
- Weekend jobs
Work Location: In person
Expected Start Date: 07/01/2025
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