Current jobs related to Assistant Manager Retail Operations Training - Petaling Jaya - DKSH

  • Retail Assistant

    1 week ago


    Petaling Jaya, Selangor, Malaysia Tuulyn Retail Full time

    POSITION : RETAIL ASSISTANTLOCATION : KOTA DAMANSARA, PETALING JAYASALARY MIN RM2,000.00 MAX RM 2,200.00EMPLOYMENT TYPE : FULL TIME WORK HOURS : SHIFT BASEDWORKING DAYS : 6 DAYS/WEEK (1 OFF DAY)START DATE : OCTOBER 2024As a Retail Assistant with us, you will be responsible for arranging, shelving, and maintaining the stores products to ensure a clean and...


  • Petaling Jaya, Malaysia JUMP RETAIL SDN. BHD. Full time

    Requirements : - Sales Experience in Mobile, PC/ Laptop/ TV-Home Electric Appliances - Experience in handling with Dealers/Retailer!(Mobile/PC/Telco/Electronic Industry) - Mandarin native speakers, English and Malay! - Working Days: 6 days a week (Off Monday) - Working Hour: 9 Hours a Day (1 Hour Break) - Location: - *SENHENG PANDAN INDAH* - *SENQ CHERAS...


  • Petaling Jaya, Selangor, Malaysia Feruni Ceramiche Sdn Bhd Full time

    Do you want to journey with us in transforming the "Living & Work Spaces" of others?Be part of Feruni Ceramiche, Malaysia's leading tile brand, where innovation meets craftsmanship. As Assistant Manager Retail Operations, you'll be empowered to bring this vision to life by transforming how our teams work, serve, and succeed every day. You will drive...

  • Retail Training

    1 week ago


    Petaling Jaya, Malaysia l'Oréal Full time

    Who is L’Oréal? L'Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L’Oréal has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of more than 36 international, diverse and complementary brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx...


  • Petaling Jaya, Selangor, Malaysia Operations Full time

    Get to Know the TeamThe Malaysia Safety team supports Grab's business markets and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we...

  • Retail Operation

    3 days ago


    Petaling Jaya, Malaysia SNS Network (M) Sdn Bhd Full time

    Responsibilities: - Manage retail staff including cashiers and people working on the floor. - Ensure pricing is correct and maintain store’s cleanliness and health and safety measures - Work on store displays and ensure merchandise is clean and ready to be displayed. - Coach, counsel, recruit, train employees and handle staffing issue. - Ensure promotions...


  • Petaling Jaya, Selangor, Malaysia Ikano-Retail Full time

    Company DescriptionGREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE.Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful...


  • Petaling Jaya, Selangor, Malaysia Ikano-Retail Full time

    Company Description GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE.Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful...

  • Retail Assistant

    7 days ago


    Petaling Jaya, Malaysia Trimax Healthcare Sdn Bhd Full time

    Job Title: Retail Assistant Location: People's Park, 32, Jalan SS4D/14, SS4D, 47301 Petaling Jaya, Selangor Department: Retail/ Customer Service **Job Summary**: The Retail Assistant plays a key role in delivering an excellent customer shopping experience by assisting with sales, maintaining store presentation, and providing product knowledge. This role...


  • Petaling Jaya, Selangor, Malaysia Dancom Group Full time

    Dancom Group is looking for a dynamic and self-motivated Retail Marketing Assistant Manager to join our DYSON team. The Retail Marketing Assistant Manager will support the Senior Marketing Manager in executing marketing strategies that drive sales, enhance the customer shopping experience, and build the brand's presence across retail channels. This role will...

Assistant Manager Retail Operations Training

2 weeks ago


Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:133677**Description**:
**Key Responsibilities**
- **_Food Handler Trainer by Ministry of Health (added advantage)._**
- Certified Food Handler Trainer from Ministry of Health.
- Managed Company SLPM (Sekolah Latihan Pengandali Makanan).
- Plan and coordinate training to make sure maximum coverage for all outlets in Malaysia (include Business Partners).
- Customize FHT training material according to the company standard and practices.
- **_Analyses, Design and Development_**
- Develops new training modules that are relevant to company needs.
- Designs and develops new learning interventions when no existing content can be leveraged and update existing content where applicable.
- Employee training programs - to focus from onboarding new employees to addressing general or specialized skills, topics, etc.
- Compile learning needs analysis and identify soft skills learning & personal development that aligns with the organization’s needs.
- Develop and manage training manuals, multimedia visual aids and other training materials, tools, and resources:

- Create & complete manual: Operations General Management
- Pocketbook, Person in Charge (PIC) training booklet & assessment
- Develop training plan for crews and PIC. Includes verification process and record card.
- To create and design the tools & resources in online (Example: Video Training).
- To organize and maintain good filing system for smooth and quick data retrieving.
- Continuously seek and support new approaches, practices, and process to improve the efficiency of learning interventions.
- **_E-Learning App (in Tablet/HP)_**
- Main administrator for the program.
- Setting the user and editor account and tablet.
- Setting the content in the program.
- Make sure the content updated.
- **_Training_**
- Conduct in-house training for PIC (up to Area Manager level) and team members at outlet such as New Employee Orientation, Shift Management Training, Cross Training, Cashier Training, Technical & Soft Skill Training, Compliance training, On-job-training, etc.
- Conduct Employee Career Advancement Program for PIC/Crew Leader level. Develop Assessment Paper (Skill & Knowledge).
- Evaluate, coaching, mentoring and follow up underperformed PIC in outlet to ensure they get back on track to achieve long term success with the company.
- Area Manager Training.
- Execute training needs analyses and analyze competency gaps of retail employees.
- Analyze and get feedback from training participants, stakeholders and customers on training effectiveness. Execute changes for improvements.
- Monitors external / internal customers’ feedback and provides input to improve the services or products.
- **_Others_**
- Internal Food Safety Auditor (HACCP) - added advantage.
- Involve in HACCP, FQMS related - added advantage.
- Operations Improvement Plan (OIP) Handle project to improve the outlets efficiency. Creates new workflow or standard operation procedure for improve operation performance.
- Involve in New Opening Outlet squad to ensure new opening outlet smooth.

**JOB REQUIREMENTS**
- Preferably Diploma/Degree in Business Studies/Administration/Management/Training & Development, or equivalent.
- At least 5 - 7 years of experience in F&B, learning & development related activities (conducting and managing training/events and training administration)
- Knowledge of effective learning and development method
- Strong interpersonal skills and fluent in English; mastery in other languages will be added advantage.
- Passionate in people development
- Good organizing, planning and problem-solving skills.