Remote Customer Service Representative, E-commerce

1 week ago


Kota Bharu, Malaysia TalentPop Full time

**ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class Customer Service Representatives

**HOW TO APPLY**

**PERKS & BENEFITS**:

- Salary
- $3-$4USD/hr
- Paid Time Off
- Holiday Bonus
- Work from home
- We're growing fast, which means more chances of advancement

**RESPONSIBILITIES**:

- Assist our customers with orders, shipping, product information, and returns.
- Focus on quality-based responses as the standard day-to-day

**REQUIREMENTS**:

- Proficiency in **English** **is** **mandatory** (both written and verbal)
- **1 year** of **Customer Service experience** is required
- Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
- Excellent **problem-solving skills** and **communication skills**:

- Solutions-oriented and **flexible**

**INTERNET REQUIREMENTS**:

- Personally owned PC or laptop with a minimum of 15 Mbps for Upload & Download speed.
- A backup internet (10 Mbps) connection is required upon hiring

**HOW TO APPLY**
- Paste the following link into your browser:
**Job Types**: Full-time, Permanent

Pay: RM2,274.96 - RM3,033.28 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Night shift

Supplemental pay types:

- Signing bonus

**Experience**:

- Customer Service: 1 year (required)



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