Customer Service Representative

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Life’s too short for boring jobs. Come join the MYBARBER crew - where the vibe is always electric!** - _Medical Benefit_ - _Work Equipment_ - _Growth & Upskill_ - _Free Flow Pantry_ **Location : Kenwingston Business Centre, Cyberjaya** **.** myBarber is seeking a dedicated and personable Customer Service Representative to join our team. This role will...

**Role Purpose**: Be part of our Downstream -Trading & Supply Operations in Supply Chain and play a crucial role in the last leg of product delivery from Terminals to our Retail and B2B customers. **Accountabilities**: - Answering calls and represents a professional customer-focused image to the public and to resolve customer enquiries. - Pro-actively...

Company DescriptionInnovation Associates Consulting is a prominent organization specializing in management consulting, technology, and talent management. With over a decade of experience in the public and private sectors, we take pride in helping companies grow, expand, and transform. Managed by industry veterans and supported by a team of 180 experienced...

**Job Profile Summary**: - The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. - Ensure service delivered to our customers...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift **Qualifications**: Education background: - Bachelor’s...

KEY RESPONSIBILITIESHandle a high volume of inbound calls with efficiency, professionalism, and a positive attitude.Engage with customers by actively listening, addressing inquiries, and providing solutions in a friendly and customer-focused manner.Manage multiple communication channels, including calls, emails, live chat, and social media platforms such as...

**Responsibilities**: - Handle customer enquiries by managing calls. - Lodge new complaints. - Educate on how to lodge complaints. - Meet service level targets by achieving both service and productivity level KPIs. - Ensure all task are attended within the stipulated SLA. - Acknowledgement and creating new complaints in Complaint Portal within 1 business...