Client Service Specialist

About our Client: Our client is one of the leading financial consultancy firms in Hong Kong. Our client focuses on financial consultation related to Life & Health Insurance services, Investment scope, Asset Management, and Legacy planning. Our clients partner with worldwide finial institutions ( eg, HSBC, Bank of China, Manulife, AIA, AXA,) to deliver...

We are looking for a **Receptionist **or **Customer Support Specialist** to assist our service center customers with technical problems when using our products and services. **Receptionist / Customer Support Specialist** responsibilities include resolving customer queries, recommending solutions and guiding product users through features and...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or)...

**Banking Call Center l Tun Razak Exchange** **All employees are working from home due to pandemic. Hence, all must have wifi access (min 100MBPS) to WFH.** **Basic : RM 2600 - RM 3000** **KPI & Shift Allowance: RM 500** **Rotational Shift (Able to work on weekend and public holiday)** - Working in a contact centre environment and handling multiple...

**Banking Call Center l Tun Razak Exchange** **All employees are working from home due to pandemic. Hence, all must have wifi access (min 100MBPS) to WFH.** **Basic : RM 2600 - RM 3000** **KPI & Shift Allowance: RM 500** **Rotational Shift (Able to work on weekend and public holiday)** - Working in a contact centre environment and handling multiple...

**What will you do?** - Attending to inbound calls for Bank consumer throughout Malaysian Customers. - Handling enquiries related to credit card and banking on a daily basis - Ability to provide First Call Resolution to consumers - Attend to any ad-hoc tasks - **NO SALES!** * Requirements* - Must be able to work on rotational shifts - **No Overnight...

**General Description of Duties and Responsibilities**: - Handle consumer complaints and conduct effective consumer management - Manage a team of 6 person and etc.. - Being responsible to Achieve the sales target set by the store. - Being responsible to Manage price and store data. - Being responsible to daily, weekly, and monthly work plans, hold meetings...

**Location**: Kuala Lumpur, Jalan Raja Laut **Employment Type**: Full-time **Industry**: Banking **About the Role**: **Key Responsibilities**: - Perform thorough KYC checks and onboarding reviews for new and existing clients. - Validate customer identity, business activities, and source of funds according to internal policies and regulatory standards. -...

**Job Descriptions** - Proactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaints - Responsible for monetary transactions and company stocks (e.g. Phone, SIM Card, Accessories, Cash, etc.) - To assume any other assignments from the Management. **Job Requirements** - Excellent...

**Responsibilities** - Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. - Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review. - Make timely escalations in accordance with established...