Customer Service Officer

**Job Descriptions** - Customer Service. - Provide accurate and appropriate information or assistance to all - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. BRH ETHOS - Our Culture, Our People, Our Pride BRH VISSION - To be Malaysia's preferred nature conference resort BRH MISSON - We passionately delight...

**Join our team!** We're looking for a dedicated and organized Office Assistant to join our team. **Responsibilities**: - General office duties (filing, photocopying, etc.) - Assisting with administrative tasks - Data entry and record keeping - Resolving customer issues and complaints - Providing product information and assistance - Processing orders and...

**Job Descriptions** - Customer Service - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend on monthly rotation basis. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed...

**Responsibilities**: **1. Guest Reception** - Greet and check-in guests in a courteous and professional manner. - Assist with check-out, reservations, and address guest inquiries or requests promptly. - Ensure all guest information is recorded accurately in the system. **2. Front Desk Operations**: - Manage guest check-in/check-out procedures...

**JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...

**JOB SCOPE**: - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. **REQUIREMENT**: - At least a Diploma,...

**Key Responsibilities**: - Customer Interaction: Greet all incoming calls professionally and answer a timely manner. - Order Management: Process and key in all orders using the **Customer Service and Traffic Control** system efficiently. - Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch. - Shipment...

**JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To update product updated stock in website, and company database - To handle retail order from reseller (dropship, stockist, personal shopper and agent) - To prepare sales and customer database report - Responsible in handling & follow up customer...