Customer Service Officer

2 weeks ago

Bangi, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

**CRITERIA**
- Have great self-motivation to ensure the growth in sales of the company
- Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients
- Ability to be friendly and polite, even when tired, or under pressure
- A commitment to excellent customer service
- Excellent communication and listening skills to attract customers especially on the phone
- Able to think fast, solve complications, and ensure clients feel that they are in good hands

**JOBSCOPE**
- To meet company sales target on monthly basis
- Entertain and contact customers, prospects, databases and leads about inquiries provided through all channels and subsequently offer services that suit their needs to increase close deals
- Understanding and implement the process needed for the physiotherapy appointment
- Update calendars and schedule; scheduling appointments
- Manage any complaints and feedback from customers
- Carry out any other works assigned from time to time
- To work closely with Marketing team in order to provide two ways communication in getting more potentials/ prospects
- To have good product and services knowledge in order to educated prospect and clients as well as addressing their concern about the facilities / products/ services provided by Physiogo.
- To ensure that the appointment & booking is managed correctly and all required information is filled up; and to update these information whenever is required
- Provide reports in forecasting and improvement in creating more potentials/ prospect
- Database management

**REQUIREMENTS**
- Preferably possess at least Diploma/Degree in Physiotherapy/ Sport Management/Sport Science or any field that is related
- Fresh graduates are encourage to apply
- Proficient in both written and spoken English and Bahasa Malaysia(required)
- Computer literate (Words & Excel)
- Possess own transport

**JOB BENEFIT**
- EPF, SOCSO,SIP, Commission, Career Growth, Increment, Bonus, Overtime

**Do attached your updated Resume and Cover letter**

Location: Management Office (HQ), Seksyen 7, Bangi

The selected applicants will be called for an interview. If not, consider that you are not selected.

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay

  • Customer Service Officer

    2 weeks ago

    Bangi, Malaysia Pelangi Publishing Group Full time

    **Job Descriptions** - Customer Service. - Provide accurate and appropriate information or assistance to all - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring...

  • Office Assistance

    1 week ago

    Bangi, Malaysia HIDIR WEAR TRADING Full time

    **Join our team!** We're looking for a dedicated and organized Office Assistant to join our team. **Responsibilities**: - General office duties (filing, photocopying, etc.) - Assisting with administrative tasks - Data entry and record keeping - Resolving customer issues and complaints - Providing product information and assistance - Processing orders and...

  • Customer Service Officer

    5 days ago

    Bangi, Malaysia ATC Cleantec Sdn Bhd Full time

    Responsibilities: 2. **Project Management**: Handle and manage customer projects from inception to delivery. Liaise with customers for price negotiations, obtaining necessary approvals from Sales and Production Managers. Prepare parts costing based on customer specifications and reply within 48 hours. 3. **Reporting and Documentation**: Prepare various...

  • Customer Service

    2 weeks ago

    Bangi, Malaysia Penerbitan Pelangi Sdn. Bhd Full time

    **Job Descriptions** - Customer Service - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend on monthly rotation basis. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed...

  • Front Office Assistant

    5 days ago

    Bangi, Malaysia GOLDEN PENINSULAR HOLDINGS SDN BHD Full time

    **Responsibilities**: **1. Guest Reception** - Greet and check-in guests in a courteous and professional manner. - Assist with check-out, reservations, and address guest inquiries or requests promptly. - Ensure all guest information is recorded accurately in the system. **2. Front Desk Operations**: - Manage guest check-in/check-out procedures...

  • Online Customer Service

    2 weeks ago

    Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...

  • Online Customer Service

    7 days ago

    Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB SCOPE**: - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. **REQUIREMENT**: - At least a Diploma,...

  • Online Customer Service

    7 days ago

    Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To update product updated stock in website, and company database - To handle retail order from reseller (dropship, stockist, personal shopper and agent) - To prepare sales and customer database report - Responsible in handling & follow up customer...

  • Online Customer Service

    3 days ago

    Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    JOB SCOPE: - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - Develop E-commerce strategy to promote sales via online and Live marketing - Assist customer via online in locating the desired to purchase the item. - Assess customers needs and...

  • Executive, Customer Service

    18 hours ago

    Bangi, Malaysia Mah Sing Group Berhad Full time

    **Duties and Responsibilities**: 1. Provide highest possible level of Customer Service in meeting customers’ needs. 2. Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the Company’s service standards and on an immediate basis. 3. Attend to customer on the delivery of Vacant Possession. 4....