Front Office Assistant
1 week ago
**Location**: Luxury Resort in Cherating
**Responsibilities**:
- The role involves providing courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction.
- To be entirely flexible and be able to rotate within the different sub departments of room divisions or departments as assigned and as necessary.
- To ensure that guest are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found an ensure follow-up with guests.
- Awareness of hotel activities and a proper handover of the pending points for the next shift's follow up and action is crucial.
**Job Requirement**:
- At least 1 year experience in the related field is an ADDED advantage.
- Basic proficiency in written and spoken English.
- Able to work for overnight shift.
Pay: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Work Location: In person
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