Academic Services Executive

1 day ago


Petaling Jaya, Malaysia Nityo Infotech Full time

Process and verify student enrolment documentation for completeness and accuracy.
- Liaise with departments such as Admissions, Finance, and Academic Services to facilitate smooth student onboarding.
- Monitor and follow up on tuition fee payments and financial clearance processes.
- Maintain accurate and up-to-date student records in student information systems or CRMs.
- Assist in planning and executing student onboarding and orientation programmes.
- Track and report on student progress to help reduce withdrawals, deferments, or non-commencements.
- Identify opportunities for improving the student experience and provide feedback to management.
- Support the implementation of student engagement initiatives to enhance retention
- Diploma or Bachelor’s Degree in Administration, Business, Education, or a related discipline.
- Minimum 1-2 years of experience in a customer service, student services, or administrative role (fresh graduates may be considered).
- Good verbal and written communication skills in English and Bahasa Malaysia;
- Competency in Microsoft Office (Word, Excel, Outlook); experience with CRM or student management systems is preferred.

**Job Type**: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

- Monday to Friday

Work Location: In person



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