HR Specialist

Overview:
**WHAT YOU DO AT AMD CHANGES EVERYTHING**

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

**Responsibilities**:
**THE ROLE**:
This is a Country HR Operations role, and it comes with a job title of HR Specialist. This Individual Contributor role will hold responsible on all HR operations matters for AMD entities of Malaysia (Penang and Cyberjaya), Indonesia and Thailand offices and the role reports into the APJ Operations Manager.

As business opportunities are growing tremendously, the role will also cover all future sites or headcount expansion within Malaysia (Penang & Cyberjaya), Indonesia and Thailand.

**THE PERSON**:
We are looking for a self-starter and team player who can adapt quickly as priorities change. You thrive in a fast-paced environment and should have ability to work independently as well as collaborate with others.

**KEY RESPONSIBILITIES**:

- Responsible for all day-to-day HR operations for Malaysia (Penang & Cyberjaya), Indonesia and Thailand offices which includes full HR life cycle.
- Identify gaps in process, policies, and practices; work with cross-functional teams to close gaps and optimize policies, processes or programs.
- The HR Operations Specialist is responsible for the accurate administration of all HR actions using established transactions procedures and guidelines.
- He/she must ensure all activities are performed in strict compliance to defined policy, procedures, employment rules, manuals, policies and country legislation.
- Supports and assists in audits of the HR master database. Coordinates with relevant parties to resolve existing discrepancies and prevent potential new ones.
- Provide rapid, high quality and validated responses to all queries and request from employees, managers, HR functions as well as other functions. Partner with Global COEs and AskHR team to solve employee enquiries.
- Partner and work closely with HR Business Partner and with HR COE on global HR projects from time to time displaying operational excellence with employee centric focus
- Provide country level HR operations supports to Global Immigration Team, Global Mobility and Global Project Team.
- Create a positive customer support experience through problem understanding, communicating promptly on progress and engaging customers with a courteous and professional service attitude, and accurately within the established service level agreements and KPIs.
- Delivers data analytics to create insight on employee queries answered and development of recommendations/action plans to improve overall employee support and satisfaction
- Participates in the implementation/roll-out of any new campaigns, initiatives, policies etc. as part of global or local strategy.
- Frequently reviews and updates the SOP, internal procedures and guidelines. Governance of SOPs, HR policies and identifying needs for additional policies/procedures and changes
- Ensures compliance with the Data Privacy & Protection Guidelines and relevant legislation.
- Subject matter experts on country HR operation matters and responsible for any HR survey by government.
- Drive simplification in HR processes - both mandatory and for optimization purposes
- Improve and drive employee experience in HR areas such as onboarding, offboarding, HR and benefits policy administration.
- Ensure local legal compliance execution in areas such as contract and personnel file management.
- Drive our global HR service delivery model at local level; ensure service and process excellence.
- Provide regional requirements and feedback to ensures Global HR Ops functions and COEs (HRSC, HR technology, HR analytics) are meeting needs of region.
- Contribute to a culture of continuous improvement; be bold in driving change.
- And other relevant HR Operations matters in Malaysia (Penang & Cyberjaya), Indonesia and Thailand offices.
- Administer monthly HR payroll inputs and partner with HR Service Center.
- Administer Time Management system in office and provide necessary information to HR Service Center and Payroll Team.

**PREFERRED EXPERIENCES**:

- Knowledge of HR Operation processes and policies with at least 5 years’ experience in a similar role.
- Excellent English verbal and written communication skills. Able to communicate, read and write English and Bahasa Malaysia at business level proficiency.
- High attention to detail with a high degree of personal integrity and confidentiality
- Experience with HR systems such as Succ