Sales Coordinator

3 days ago

Kuala Selangor, Malaysia RURU TIKI SDN BHD Full time

Sales Coordinator responsibilities include: - Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. - Ensuring the adequacy of sales-related equipment or material. - Responding to complaints from customers and give after-sales support when requested sales coordinators need leadership, communication, and customer service skills to motivate sales representatives, maintain efficient communication between team members, and guarantee customer satisfaction. Responsibilities: - Coordinate sales team by managing schedules, filing important documents and communicating relevant information - Communication with different department to expedite workflow - Ensure the adequacy of sales-related equipment or material - Manage sales tracking tools and report on important information - Respond to complaints from customers and give after-sales support when requested - Store and sort financial and non-financial data in electronic form and present reports - Handle the processing of all orders with accuracy and timeliness to ensure customer satisfaction - Inform customer, clients & sales team of unforeseen delays or problems - Monitor the team’s progress, identify shortcomings and propose improvements - Assist in the preparation and organizing of promotional material or events - Ensure adherence to laws and policies - Reporting any unusual activity to your supervisors. Requirements and skills: - Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
- Good computer skills (MS Office) - Proficiency in English and Malay - Well-organized and responsible with an aptitude in problem-solving - Excellent verbal and written communication skills - A team player with high level of dedication - Organizational and time-management skills
Rurutiki Sdn Bhd is a home-grown E-commerce enabler in Malaysia. As an E-commerce enabler, we take the guesswork out of E-commerce operations for our partners by working hand-in-hand with brands to handle E-commerce operations through our full-fledged management system and fulfilment solutions. From our humble beginnings in Johor in 2016, Rurutiki has been growing rapidly into a full-fledged E-commerce enabler in just under three years, riding the wave of the booming E-commerce industry in Malaysia. We are also the official E-distributor for Nestle Malaysia, carrying on-board the full range of Nestle products, with a focus on serving our business partners in the E-business sector. In Malaysia, Rurutiki Sdn Bhd is the only appointed company to manage and operate the Nestle Official Store on all E-commerce marketplace platforms, including Lazada, Shopee, Alibaba, Lelong.my, Astro GoShop, PGMall, Qoo10.MY and others. With our extensive E-commerce experience, we are also looking to expand our services to other brand partners and businesses. Rurutiki Sdn Bhd was founded by Kwong Soon Cheong (Kulai) Sdn Bhd, which has been working with Nestle Malaysia in the general trade sector over the past 80 years to explore the e-commerce sector while said sector was still in its early growth stages in Malaysia.
Bachelor's or Equivalent

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