Social Media Marketing
1 week ago
**Online Sales Assistant(直播助理)**
**Responsibilities**
- Pack and dispatch orders received Online website, facebook sales and other marketplaces;
- Liaise with couriers to book in and prepare items for collection;
- Respond to routine customer enquiries;
- Identify non-routine customer enquiries and escalate as appropriate;
- Handle all returns, organising replacements or refunds as necessary, and keep accurate records of items returned or lost in transit;
- Manage stock levels and adjust pricing using in-house electronic stock-control systems;
- Handle the preparation work before and after Facebook Live
- Added bonus if can feature in Facebook live
- Able write & speak mandarin
At ISLEE, our online retail business has been expanding rapidly. The opportunity has arisen for a fulltime member of staff to join our team online sales assistant, with the responsibility for managing and processing online orders.
The role will involve both the routine daily packing and dispatch of orders received, together with associated customer service, and the longer-term development of the online retail business. If you have the talent in featuring in Facebook Live, this will definitely the added benefit.
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