Telesales Agent

1 week ago

Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

**12 MONTHS CONTRACT (RENEWABLE)**

**Responsibilities**:
A Telesales Bahasa Malaysia speaker is responsible for making outbound calls to potential customers in Malay & English markets to promote and sell products or services.
- Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (available data).
- Manage / store customer information on the company system
- Take care and support close customers, provide preferential programs for customers to increase sales
- Completing the assigned KPIs as prescribed

**Necessary skills**:

- Voice clear, fluent, good communication. And a good Tele sales person needs to know how to focus on needs and the customer's desire to be able to give accurate advice
- Strong command of the Bahasa Malaysia language + moderate in English and be able to effectively communicate with customers to understand their needs and provide solutions
- Skilled in building rapport with customers, overcoming objections, and closing sales
- Excellent communication and negotiation skills
- Selling skills, closing sales
- The ability to grasp customer psychology
- Ability to work independently in a team

**Education and experience**:

- Language Required: Bahasa Malaysia & English
- Min SPM graduated with at least 6 months and above of Tele-sales experience (making sales via call out)

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: Up to RM2,700.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay

Application Question(s):

- Do you have any experience in Tele-sales experience (making sales via call out)? If yes, how many years?

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