Front Office Assistant
3 days ago
Responsibilities - Welcome guests during check-in and giving a fond farewell to guest while check-out - Providing excellent customer service as per hotel standards. - Coordinating and multi-tasking job duties in a busy environment. - Check on VIP reservations and complete their pre-registration formalities. - Ensure that the workplace remains clean and tidy - Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. - Co-ordinate with housekeeping for clearing of rooms. - Follow the house rules and policies laid down by the management. - Adhere to strict staff grooming and hygiene standards. - Handling guest complaints and concerns in an efficient and timely manner. - Providing information regarding the Hotel, town attractions, activities, etc. Requirements - Preferable Diploma in Hospitality Management is an asset. - 1 year experience in related field or fresh graduates. - Must be able to read, speak, write and understand the primary language used in the workplace and basic computer knowledge. - Ability to adapt to company systems for daily operations and communication.
Situated in Puteri Harbour, an exclusive development in Iskandar Malaysia, Pinetree Marina Resort (Pinetree) is Tiong Nam Properties’ flagship residential project. An exclusive twin-tower development with one block dedicated to a 25 storey serviced residences and the other being a premier hotel tower. Building with manna in the foreground, the luxury resort lifestyle home is complete with a wide array of facilities along with a commercial podium comprising shopping, entertainment and dining outlets.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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