Key Account Manager

2 weeks ago

Bukit Jalil, Malaysia Agensi Pekerjaan Workle Sdn Bhd Full time

**Responsibilities**:
1. **Sales Strategy Development**:develop and implement effective sales strategies to drive revenue growth and achieve company goals.

2. **Team Leadership**:Lead, mentor, and motivate the sales team to meet and exceed sales targets. Provide coaching and guidance to team members to improve their performance.

3. **Client Relationship Management**:Build and maintain strong, long-lasting client relationships. Understand client needs and objectives and ensure they are met.

4. **Account Growth**:Identify opportunities for account growth and upselling. Develop account plans to maximize revenue.

5. **Product/Service Knowledge**:Develop a deep understanding of our products/services to effectively communicate their value to clients

6. **Client Support**:Serve as main point of contact for client inquiries, issues, and escalations. Collaborate with internal teams to ensure prompt resolution.

7. **Account Planning**:Develop account plans and strategies to achieve client satisfaction and business objectives.

8. **Sales Forecasting**:Work closely with the sales team to forecast client needs and revenue projections accurately.

9. **Reporting**: Prepare and present regular account status and performance reports to management.

10. **Performance Evaluation**: Conduct regular performance evaluations and provide feedback to team members. Implement performance improvement plans when necessary.

**Requirements**:

- Education: Bachelor's degree in Business, Sales, or a related field
- Preferrable to have minimum 2 years of experience in account management, knowledge with Cybersecurity, Infra Network, Cloud Solution, Data Server Solution will have added advantages.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, negotiation, and interpersonal skills.
- Strong leadership and team management abilities.
- Strong problem-solving abilities

**Skill & Related Requirement**:

- Communication Skills - Strong written and verbal communications skills and use of professional business language.
- Sales Skills - Consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.
- Industry Knowledge - Basic understanding target industry, able to deliver provided messaging on client solutions.
- Business Operations - Able to accurately document call outcomes/notes, and record qualification criteria.

**Job Type**: Permanent

Pay: RM4,000.00 - RM8,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- key account management under IT network related field: 2 years (preferred)
- Sales / Key account: 2 years (preferred)
- Cloud & Security solutions and Data Server solutions : 2 years (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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