Customer Service Coordinator

**Key Responsibilities**: **Administrative Duties**: - Perform general office duties such as filing, scanning, data entry, and document management. - Maintain and update company databases, records, and reports. - Manage office supplies, stationery, and equipment inventory. - Assist in scheduling meetings, preparing agendas, and taking minutes. - Coordinate...

**As the Customer Service, your responsibilities include** - Resolve customer issues, complaints and concerns in a professional and courteous manner. - Assist customers with order placement, tracking and notifications. - Provide detailed and accurate product information to customers. - Gather customer feedback and share insights with the team to improve...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...

**Position: Service Manager (E-MAS Division)** **Job Scope / Responsibilities**: Daily Operations Management: - Oversee daily operations of the E-MAS service center, including vehicle intake, service scheduling, and timely job completion. - Ensure smooth workflow in the workshop and meet productivity and efficiency targets. **Customer Service**: - Handle...

About the role Xindeco IOT Malaysia Sdn. Bhd. is seeking a dedicated and customer-focused Customer Service Executive to join our team in Nilai, Negeri Sembilan. In this full-time position, you will be responsible for providing exceptional customer service and effectively addressing the inquiries and concerns of our valued clients.What you'll be doingHandle...

Greet and assist all walk-in customers courteously and professionally. - Schedule appointments for the service department and handle customer enquiries professionally. - Answer all incoming phone calls within three rings to ensure prompt response and service. - Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service...

**: - To interact with customers to address their concerns, answer their questions and assist them with their needs.** **- Process or cancel order** **- Suggest solutions when a product malfunctions** **- Recommend potential products or services to management by collecting customer information and analyzing customer needs** **- Generate sales leads** **-...

**Job Overview** **Responsibilities**: **Regulatory & Compliance** - Manage product registrations and ensure compliance with relevant authorities. - Stay up to date on product registration requirements under the Department of Veterinary Services (DVS). **Office & Inventory Management** - Maintain accurate and up-to-date records of all office supplies and...

1. To conduct and compile patient surveys. Ensure all feedback and grievances from customers are addressed in a timely and effective manner. 2. To be knowledgeable in clarifying the AHNS patient care system and provide excellent customer services & patient support for Aurelius Hospital Negeri Sembilan patients/survivors/customers. 3. Creating a positive...

This position is responsible in day-to-day trucking operations and activities effectively to ensure delivery of service. - Establish company routes concentrating on customer service. - Ensure handle all POD issues with driver internal external submit on time to customers. - Ensure submit daily/weekly/monthly report to KMJ management on toll, fuel usage...